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    (I am working on replacing a computer at a customer’s house. The customer’s mother walks in.)

    Me: “Okay, I’m going to look at your video card now.”

    Mother: “What are you doing?”

    Me: “Looking at the video card.”

    (I take off the case to the computer.)

    Mother: “What are you doing?! You said you were looking at the video card!”

    Me: “I have to take the case off to see it.”

    Mother: “I don’t feel comfortable with someone your age working inside my son’s computer.”

    Me: “Ma’am, I am a fully certified technician. I’ve built and sold 3 computers in the past week. I will not harm your computer.”

    Mother: “I will just get my husband to do it, since he is more qualified.”

    Me: “Well, that is fine. For my reference, what are his qualifications?”

    Mother: “He fixes our internet when it goes down.”