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    Putting The Ink Into Think

    | Edinburgh, Scotland, UK | Extra Stupid, Technology

    (We are the IT support for the British Army. Units not in our immediate area have to bring the equipment into our workshops for us to look at it. One day, we get a laptop printer brought in from a town quite a distance away. My workshop manager decides to look at it himself as it’s a slow day. The printer is picking paper up but not actually printing anything on it.)

    Manager: “Easiest job I think we’ve ever had. Would you contact the unit to send someone to pick it up?”

    Me: “What was the problem with it?”

    Manager: “The owner forgot to remove the plastic strip from the bottom of his new ink cartridge!”

    (The printer was returned with half a ream of test printouts which all read: ‘I must remove all packaging from the printer cartridges.’ The soldier who had to make two round trips of over 60 miles was not best pleased!)