Providing Extra Service

| New York, NY, USA | Extra Stupid, Top

(I work at a cash register at a fairly popular clothing store. A customer walks up to me with a t-shirt in hand.)

Customer: “Do you have this in size extra-medium?”

Me: *stares blankly* “An extra-medium?”

Customer: “Yeah. The medium just doesn’t fit.”

Me: “Is it too big?”

Customer: “No.”

Me: “Is it too small?”

Customer: “No.”

Me: “Then what’s wrong with it?”

Customer: “It’s not medium enough.”

Me: “I’ll see what I can do about that.”

(I take the shirt into the back room and take out a sharpie. I carefully draw an ‘X’ in front of the ‘M’ on the tag of the shirt. I then return and hand the shirt to the customer. He checks the tag, then goes and tries it on in the fitting room. I see him again at the checkout counter.)

Me: “Were you happy with your shirt?”

Customer: “Yeah. That extra-medium fits so much better than the medium!”