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    Probably Needs Some Valium Too

    | AL, USA | Bad Behavior, Health & Body

    (A customer comes into the drive thru.)

    Me: “Hello, how are you, ma’am?”

    Customer: “I want my Nexium.”

    (She provides her information, but I see that nothing has been filled.)

    Me: “I’m sorry, ma’am; I don’t see that we have anything ready for you.”

    Customer: “This always f****** happens! I’ve been trying to get my f****** Nexium for a month! I dropped it off here a month ago!”

    Me: “You dropped it off at this location?”

    (I ask this, as there are many branches of our chain within a 10 mile radius of each other.)

    Customer: “Yes, I only fill here!”

    Me: “Ma’am, there is no Nexium in your profile.”

    Customer: “Yes their f****** is! This always f****** happens!”

    (My coworker takes over, trying to calm her down. My manager has had enough of her mouth, and he goes to tell her off.)

    Manager: “Ma’am! You have never filled here! It is not here! We have nothing for you!”

    (The customer continues to curse up a storm. Another customer stares at the drive thru window, looking between it and me.)

    Customer #2: “That b**** be crazy.”

    Me: “I agree, sir.”

    (I suddenly hear the drive thru window slam, and the car speed away.)

    Me: “Sorry you had to hear all that, sir.”

    Customer #2: “Nah it’s cool. Hey if something happens, I heard everything!”