Pre(Car)ious Insurance, Part 5

Me: “Thank you for calling [Insurance Company], how can I help you?”

Customer: “Do I still have insurance? Or am I cancelled?”

Me: “It looks like the policy cancelled last month due to non-payment.”

Customer: “Oh, no. Well, can I make a payment now?”

(I take payment for the customer.)

Customer: “Okay. I am going to hand you over to this police officer to verify that I now have insurance.”

(I speak with the officer and assure her the customer has made the payment and is now insured. The customer gets back on the phone.)

Customer: “So, I see all of this stuff on ‘safe driving discounts’ on TV. Do I qualify for that?”