(I work at a company that sells parts over the phone. Customers need to get us a model number so we can help them find parts.)

Me: “The model number will be located right on the back of the TV.”

Customer: “I can’t see the back of the TV.”

Me: “Well, can you turn the TV around?”

Customer: “No I can’t turn the TV around! It might fall on the baby!”

Me: “I’m… sorry?”

Customer: “Ugh, the baby is under the TV! If I turn it, it might fall on the baby!”

Me: “Well, can you move the baby?”

Customer: “Ugh, fine, I guess!”

(She got her part and the baby survived the exchange.)