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    Pray It’s To Put The Brain Back In

    | Tampa Bay, FL, USA |

    (We only have access to credit cards in the credit card department. The credit union is closed.)

    Caller: “I need to pay my auto loan.”

    Me: “I’m sorry, you have reached the credit card department. I would be more than happy to provide you the number for the branch. They can help you tomorrow morning with your loan payment.”

    Caller: “I’m having surgery tomorrow. Take my payment.”

    Me: “I’m sorry to hear you’re having surgery. You can speak to the branch when you get out to make a payment to your auto loan.”

    Caller: “I’m donating a kidney to my mother. I can’t call for three weeks.”

    (I had a friend donate a kidney. They were not walking around well for two to three weeks, but they could talk the same day.)

    Me: “Well, I have good new for you, sir. You should be able to talk in a day or two after surgery so you can speak to the branch.”

    Caller: “Well, I’m having brain surgery. I won’t be able to talk for 3 weeks.”

    Me: “I’m sorry to hear that.”

    Caller: “Have the branch call me back.”

    Me: “I’m sorry…I thought you just said you would not be able to speak for 3 weeks. I’m unsure how the branch calling you would be different than you calling them.”

    Caller: “I can nod at the phone and let them know it’s me, and pass the phone to my mother…”