Customer: “Two senior tickets for [film].”

Me: “I’m sorry, we’re no longer playing that film.”

Customer: “What? But you were playing it yesterday!”

Me: “Well, we usually get new movies on Friday.”

Customer: “My friend looked online and it said it was playing here.”

Me: “What website did you friend go to? Did it say the film would be playing here on Friday? Sometimes the websites get the movie listings wrong.”

Customer: “This is outrageous! I’m a native New Yorker and if this was New York, you’d be shot!”