November Theme Of The Month: Black Friday!

Pot Calling The Kettle Black, Slowly

| CA, USA | At The Checkout, Crazy Requests, Extra Stupid

(I’m working the drive-thru. I’ve just finished taking an order that took about a minute and a half to get down as the customer was unsure of what they wanted and ordered some items requiring clarifications. I talk to the next car in the line.)

Me: “Hi, welcome to—”

Customer: “I’d just like to say that I waited too d*** long. It’s awful how long I’ve had to wait and I sat there waiting so long and all I want are two ice cream cones!”

Me: “I’m sorry about that. Your total is [total] at the first window. Please—”

(The customer drives forward as I’m still talking and ultimately ignores me.)

Me: *at the window* “Hi, that’ll be [total].”

Customer: “I didn’t mean to sound rude, but that wait was far too long!”

Me: “And again, I’m sorry about that, but the wait is also a matter of the customer ahead of you.”

Customer: “That was still too long! Do you know how much gas I probably wasted just sitting there, waiting? Any other business would be ashamed of making me wait that long!”

(There is a pause as the customer then digs through her purse for her wallet. After maybe a minute, during which other customers have lined up behind her, waiting to pay:)

Customer: “What was my total?”