Positively Pissed Off
(A woman had bought a pregnancy test earlier and has come back into the store a few minutes later.)
Customer: “I want a refund for this pregnancy test!”
Me: “Sure, ma’am. What seems to be wrong with it? Do you have the receipt?”
Customer: *yelling* “It says I am pregnant! I did not buy this to tell me I am pregnant!”
Me: “Oh… well, we cannot accept it since it has been used, for sanitary reasons. Also, that is what the test is for, ma’am: it tells you whether you are pregnant or not.”
(The woman grows angry and starts cussing at me, so I call my supervisor to the front. They tell her the same thing I’ve told her.)
Customer: “Fine! If I can’t get a refund, you can take it back!” *throws the wet test at me and storms out*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.