Student: “Yeah, there’s something wrong with my academic transcript.”

Me: “Oh, ok. What’s wrong with it?”

Student: “It’s got fails on it.”

(I start looking up his record on the database.)

Me: “Yeah, I can see the fails. Did you pass those subjects?”

Student: “No.”

Me: “Okay, so you failed the subjects, and now they’re on your record as fails. That’s normally how it works.”

Student: “Well, yeah… but can’t you, like, take them off? It looks bad!”

Me: “…”

Student: “How am I going to get a job?!”