Please Call Customer Dis-service
Customer: “I’m not buying carpet from you because you don’t sell Christmas trees.”
Me: “Actually, we have them in the garden center.”
Customer: “No, you sell holiday trees. You’re afraid of offending people, but this is the Christmas season, not the holiday season.”
Me: “It’s just our policy, sir.”
Customer: “I’m going to [Another Home Improvement Store] where they aren’t afraid of offending!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
