Please Burn Before Returning
(I work at a large outdoor equipment store. I had an older woman approach the register with a female urinary device, which is used for winter mountaineering so that women can use pee bottles in their tents.)
Me: “Howdy. Did you find everything you were looking for?”
Customer: “Well, I’m looking at this – do they work well?”
Me: “Uh, well, I imagine so, but I don’t have any experience with that product.”
Customer: “Can I return it if it doesn’t work?”
Me: “We have a 100% satisfaction guarantee on everything we sell here in the store. I will ask, however, that if you return it, you clean it first and double bag it!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
