Phones Have Needs Too
(I work in a call center doing tech support for mobile phones.)
Caller: “The touchscreen on my phone is going crazy. It does whatever it wants.”
Me: “So, if I understand correctly, you can touch the screen in one spot and it responds as if you touched it somewhere else?”
Caller: “Yes! Actually, I can put it down on the table and it just sits there touching itself!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.