PDF: Please Don’t Fuss
Me: “Do you have a PDF file?”
Customer: “That’s redundant!”
Me: “I’m sorry?”
Customer: “PDF stands for ‘printable document file.'”
Me: “Sir, I’m sorry but PDF stands for ‘portable document format.'”
Customer: “No, it doesn’t! It’s ‘printable document file!'”
Me: “One moment please.”
(I open up a browser, look up “PDF”, and turn the computer monitor around for him to see.)
Me: “Sir?”
Customer: *leaves without saying another word*
Question of the Week
Have you ever served a bad customer who got what they deserved?