(A customer is placing an order for sheet music over the phone.)

Me: “How may I help you?”

Customer: “I need books.”

Me: “What are you looking for?”

(The customer lists off three more items, all of which need to be ordered).

Me: “I can order those for you. However, the store requires a full deposit on sheet music orders.”

Customer: “Okay. How much is the last book? The Three Sonatas?”

(The Three Sonatas is a collection of various sonatas by a specific composer.)

Me: “$34.95.”

Customer: “I just need one, though.”

Me: “Unfortunately they’re not printed separately. It’s only available in this collection.”

Customer: “It’s too expensive.”

Me: “Then you don’t want me to order it?”

Customer: “I need it.”

Me: “So I’ll order it.”

Customer: “No.”

Me: “No?”

Customer: “I need it. But you give me a discount.”

Me: “Pardon?”

Customer: “You order book. I’ll cut out the music I want, and pay discount.”