Pay Off Your Insurance Or Go Into Rears

(I work in a call center for travel insurance. Once a medical condition is declared, we go through a series of questions about that condition.)

Me: “As a result of your diabetes, have you suffered any retinal damage?”

Customer: “That’s a bit personal, don’t you think?”

Me: “Not really, it’s one of the standard questions for your condition.”

Customer: “Well, I’m not sure I’m comfortable discussing something so personal with you, especially with you being a woman.”

Me: “Um… I wouldn’t say it was too personal.”

Customer: “Can you repeat the question?”

Me: “As a result of your diabetes, have you suffered any retinal damage?”

Customer: “Oh, retinal! I thought you said rectal!”