Patronising Patron
Me: “Hi there. What can I get for you?”
Customer: “A black coffee and a bacon roll, please.”
Me: *repeating order as I write it* “Black coffee and a bacon roll. Okay!”
Customer: “Oh, well done.”
(I begin to write crispy under ‘bacon roll’ on the ticket.)
Customer: “Oh! I mean the bacon roll well done, not you!” *nervous laughter*
Me: “Of course! Extra crispy bacon.”
Customer: “Not that you aren’t doing a good job, of course! I just meant… you know. Thank you, and well done!”
This story is part of the Customers-That-Make-You-Want-To-Back-Up-themed roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.