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    | Scotland, UK |

    Me: “Hi there. What can I get for you?”

    Customer: “A black coffee and a bacon roll, please.”

    Me: *repeating order as I write it* “Black coffee and a bacon roll. Okay!”

    Customer: “Oh, well done.”

    (I begin to write crispy under ‘bacon roll’ on the ticket.)

    Customer: “Oh! I mean the bacon roll well done, not you!” *nervous laughter*

    Me: “Of course! Extra crispy bacon.”

    Customer: “Not that you aren’t doing a good job, of course! I just meant… you know. Thank you, and well done!”