Part Two, The Afterlife
(I’m helping a customer find “The Autobiography of Mark Twain”. As I hand it to her, she remarks on the size of the book.)
Me: “It’s hard to believe it’s only volume one, isn’t it?”
Customer: “It is?”
Me: “Yeah, see? Right under the title.”
Customer: “Oh, he must not have written the second one yet!”
Question of the Week
Have you ever served a bad customer who got what they deserved?