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    Pales In Comparison To Wales

    | Wales, UK | Geography, Language & Words, Tourists/Travel

    (I work in a tourist information centre in a Welsh town. As well as its regular Welsh town name, the town has an anglicised version since it is a popular seaside destination for a large swathe of people from central England. The anglicised name sounds similar to another popular seaside resort that actually IS in England, but it’s a good 350+ miles away from us.)

    Me: “Bore da, Canolfan Groeso [Welsh town]. Sut gallai helpu chi? Good morning, tourist information [Anglicised name of Welsh town]. How may I help you?”

    Caller: “Yeah. I want sailing times for the ferries to the [island near the English town].”

    Me: “I’m afraid I don’t have that information to hand, sir. I can either give you the phone number for [English Town]’s tourist services or I can pop you on hold whilst I look it up.”

    Caller: “But people sail from [town not far from English town] all the time. Why haven’t you got it to hand? I could look it up on the Internet myself!”

    Me: “We are [Welsh town], 350+ miles from [English town]. We tend to only provide information for [Welsh town] and the surrounding county.”

    Caller: “I don’t understand.”

    Me: “You’ve called Wales, sir. The services you want are in England.”

    Caller: “Wales?”

    Me: “Yep, Wales.”

    Caller: “So you’re not [English town]?”

    Me: “Nope, we’re [Welsh town].”

    Caller: “Well, what’s the point of that? Why would you do that?”

    Me: “Erm, I’m really sorry but I don’t follow?”

    Caller: “Why would you be in Wales?”