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    December 2012 Top Story Roundup

    | Not Always Right | Roundups

    December 2012 Top Story Roundup: Here are Not Always Right’s top-rated stories for the month of December!

    1. Best Not To Exchange With Haters (4,336 thumbs up)
      A bigoted customer finds out that managers won’t exchange good employees for bad customers!
    2. The Gift Card That Keeps Giving (4,063 thumbs up)
      This heartwarming Christmas story shows that gift cards are anything but impersonal.
    3. Mama Puts A Stammer In Your Swagger (3,640 thumbs up)
      A foul-mouthed teenage customer meets his match: his mother!
    4. Working Hard: $100; Holiday Spirit: Priceless (3,613 thumbs up)
      A little old lady comes to the defense of an employee going through holiday hell.
    5. Hail To The Bus Driver (3,493 thumbs up)
      Caught in a snowstorm, off-the-clock bus driver goes above and beyond for a passenger!

    PS #1: check out our new Extras section, with pictures, videos, and news!

    PS #2: Read more roundups here!

    Now That Is What I Call Up-Selling

    | AZ, USA | Extra Stupid, Money

    (Our store matches print ads for other stores in the area.)

    Customer: “These are on sale for $4.50 at [other store].”

    Me: “Ours are $3.89 for that.”

    Customer: “I insist that you ad match this for me.”

    Me: “Okay…”

    Try To Keep A Poke Face

    | WI, USA | Rude & Risque

    (An old man comes up to purchase a pair of shoes. I am nearby while my manager rings it up.)

    Manager: “Now, hold onto your receipt, because you can use it anytime to get another pair half price!”

    Customer: “Oh, I doubt I’ll get to use it. I’ll probably be dead before I need new shoes again.”

    Manager: “Oh, don’t say that! You’ve got to stay positive!”

    Customer: “Ah, when you get to be my age, all the ‘positive’ gets used up. First you can’t poke it no more, and then it just goes downhill from there!” *leaves*

    Crying Over Spoiled Milk

    | Melbourne, VIC, Australia | Bad Behavior, Food & Drink, Spouses & Partners, Top

    (I’m working in a restaurant at the bar where we also make coffees. I’m standing at the espresso machine when a male customer approaches to order.)

    Customer: “I’d like a cappuccino with no milk, please.”

    (This confuses me, as milk is a necessary component for cappuccinos.)

    Me: “I’m sorry, sir. Do you mean a black coffee? A long black, perhaps? That’s espresso topped up with hot water?”

    Customer: “No, I want a normal cappuccino; just don’t put any milk in it.”

    Me: “Well, that would just be a short black or espresso shot. Is that what you’re after?”

    Customer: “No! Look, it’s not that complicated. Just make me a cappuccino, but leave out the milk.”

    (Still confused, I make up a shot of espresso in a cappuccino cup and show the customer.)

    Me: “Is this what you want?”

    Customer: “No! Ugh! You kids these days don’t know anything about making decent coffees!”

    (I actually have over six years experience making coffees.)

    Me: “I’m sorry, sir, but I just don’t understand what you want me to make.”

    (The customer storms off back to his table in the bistro. Not long after, a woman comes up to the bar.)

    Woman: “I’d just like to apologise for my idiot of a husband and order a cappuccino with skinny milk. Honestly, how did he expect you to make a cappuccino with no milk at all?”

    (The male customer avoided me for the rest of the evening out of embarrassment, but the woman gave me a nice tip!)

    The Less-Errant Of Two Evils

    | The Netherlands | Health & Body, Language & Words

    (I’m a cashier at a supermarket and am checking out a customer. All cigarette packages have a warning on them.)

    Customer: “I’d like [brand] cigarettes please.”

    (I grab a package.)

    Customer: “Oh no, not that one. I don’t like the text on it.”

    Me: “Oh, you mean the, ‘Smoking is deadly’ text?

    Customer: “Yes, get me one with a different text.”

    (I grab another package.)

    Me: “Okay… how about, ‘Smoking leads to a slow painful death’?”

    Customer: “No, I don’t like that one either.”

    Me: “Is, ‘Smoking increases the chance to get lung cancer’ fine, then?”

    Customer: “Ah yes, that one is good!”

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