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    Ask Again And You’ll Get Slytherin

    | Livingston, NJ, USA | Family & Kids, Geeks Rule

    (This takes place when I am hosting a release party for one of the Harry Potter books. As kids come in, we “sort” them into a Hogwarts house by having them choose a sticker from a sorting hat.)

    Me: “Welcome! Would you like to get sorted into a Hogwarts House?”

    (The daughter of a customer reaches into the hat and pulls her hand out to reveal a Ravenclaw sticker.)

    Customer: “Ravenclaw?! Hey, buddy, she really wanted Gryffindor. Let her pick again.”

    Me: “Sorry, sir. All the Sorting Hat’s decisions are final.”

    Customer: “Just give her a Gryffindor sticker!”

    Me: “I don’t think that would be fair. All the other kids picked and stuck with their choice. And we’re actually getting ready to start an activity for the Ravenclaw kids, so–”

    Customer: “No daughter of mine is getting stuck with those weird Ravenclaw kids! She’s clearly a Gryffindor!”

    Daughter: “Actually, Daddy, I like Ravenclaw. That’s where all the smart kids go!”

    Customer: “Screw that! Who wants to hang out with the nerds? Give her a Gryffindor sticker!”

    Me: “Okay, here you go!”

    Customer: “Finally! I’m going to talk to the manager about you.”

    (As they walk away the customer loudly teases his daughter for wanting to live with the smart kids. He did complain to my manager, but we just had a good laugh about it afterwards.)

    Til Death Do Us Car

    | Bowling Green, KY, USA |

    (I’m working at the customer service desk when an older woman, who
    looks very annoyed, walks up.)

    Me: “How can I help you today?”

    Customer: “Is there a phone I can use back here to call someone?”

    Me: “Yeah, sure.”

    (I slide her the phone to dial out.)

    Customer: “Yeah, I can’t find my husband. I don’t know where in the h*** he is!”

    (While she is on the phone, she is looking more and more annoyed. She then sighs very loudly, and slams the phone down.)

    Me: “Did you find him?”

    Customer: “I left him in the car…”

    Kids Say The @#$%est Things

    | New Jersey, USA | Family & Kids

    (A customer comes through my line with a small child.)

    Me: “Aww! How old is your son?”

    Customer: “He’s 4. Isn’t he adorable?”

    Me: “He is.”

    Customer: “Say hi to the nice lady.”

    Son: “F*** you.”

    Me: *shocked*

    Customer: “Isn’t he just precious?”

    That’s The Stench Of Your Attitude

    | Portland, OR, USA | Pets & Animals

    (I work at a pet store where people are allowed to bring their pets. Obviously, we expect some pets to have accidents and customers usually are good about cleaning after them.)

    Customer: *walks up to my register* “I need to talk to a manager. I have a complaint.”

    (I call my manager to the register. While we’re waiting, I try to address the customer’s concerns.)

    Me: “He’ll be right up. What’s the matter?”

    Customer: “A dog took a dump right in front of me and the owner was cleaning it up. It was disgusting! I almost puked. I mean, does that happen all the time? Because that’s just disgusting.”

    (My manager comes up to the register, but she keeps going on.)

    Customer: “If this happens all the time, I’m never going to shop here again. This is disgusting, I don’t want to be walking on dog feces and pee.”

    Manager: “Well, this is a pet store and we allow pets. Unfortunately, we expect some of them to go to the bathroom on the floor since they can’t really control it.”

    Customer: “I’m going to call corporate and file a complaint. This is disgusting. I’m never coming here again!” *storms off*

    Have You Tried Dihydrogen Monoxide, Part 2

    | Liverpool, UK | Food & Drink, Math & Science

    (When a customer orders water at our restaurant, it shows up on their receipts as H2O.)

    Customer: *loudly* “I think you’ve given me the wrong bill. You’ve charged me for H2O. I only had water!”

    Me: *speechless*

    Customer: “I want a refund. I’m not paying for something that I didn’t even have!”

    (She carries on ranting for a couple of minutes until her friend points out to her in a surprisingly calm way that H2O is water.)

    Customer: “Oh, is it?! I thought that was juice!” *slinks out looking embarrassed*

    Related:
    Have You Tried Dihydrogen Monoxide


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