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April Themed Story Giveaway: Tech Troubles!

Not Always Right | Announcements, Technology, Theme Of The Month
Want to win a Not Always Right t-shirt?
Enter Not Always Right’s April Themed Story Giveaway:
Tech Troubles!

Entering is as easy as 1-2-3:

  1. Submit a funny or interesting story about customers and technology.
  2. Enter your email address in the form to qualify.
  3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

PS: Congratulations to a lucky reader for winning March Themed Story Giveaway, which featured stories about Crimes & Punishments. The winning submission: Not Sue-ted To Shoplifting (1,403 thumbs up).

PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, May 1!

Yukon Feel The Heat

| Whitehorse, YT, Canada | At The Checkout, Awesome Customers, Top

(It’s in the middle of December, in the Yukon, which is famous for its minus 40 degree winters. Our store’s heaters have failed. My coworker is under-dressed in a thin long-sleeve shirt. I’m wearing a heavy sweater, but I still feel the cold. Despite the weather, we actually have a customer come inside. We temporarily ignore our shivering state to help her out.)

Customer: “Hello, I’ll just take these for today.”

Me: “Alright, did you need a bag for anything?”

Customer: “Oh, no, I’m fine. You two look awfully cold.”

Me: “We kind of are.”

Coworker: “Our heaters aren’t working like they should be, so we’re kind of stuck.”

Customer: “Oh, well just a second…”

(We both wait as she rummages around in her purse. After a moment, she pulls out a packaged gel pack of some kind, and rips open the product right before us.)

Customer: “Here, try this!”

(Inside the gel pack is a metal button. She snaps it, and the gel pack hardens. To our surprise, it starts giving off a tremendous amount of heat.)

Customer: “This is one of those reusable hand warmers; they’re perfect for pockets!”

(My coworker and I both take a turn examining the item, appreciating the amount of heat it’s giving off.)

Me: “Wow, this thing is great!”

Coworker: “This has got to be one of the best things I’ve ever had the pleasure of coming across!”

Customer: “Well, you two have a good day now!”

Me: “We will!”

(The customer leaves without another word. We share the tiny heater until it runs out of heat. The customer even leaves the instructions, so we can reuse it again and again. We both appreciated her kindness, as it literally warmed our hearts that day. Thank you!)

Yukon Freeze It, Part 2
Yukon Freeze It

Barking Up All The Trees

| Montreal, QC, Canada | Extra Stupid, Home Improvement, Math & Science

(I’m working in a garden center.)

Customer: “Hey, lady! Do you know something about plants?”

(I have a diploma in gardening, and been working here for five years.)

Me: “Yes, a lot actually.”

Customer: “I’m looking for a very specific plant. It’s very unique and it has flowers! And you have to feed it with water also!”

Me: “Okay… can you—”

Customer: “It’s kind of big also!”

Me: “Can you gave me a little bit more specification on that plant?”

Customer: “It has green leaves!”

How To PIN Them To The Crime

| VA, USA | At The Checkout, Criminal/Illegal

(I’m a customer at a supermarket, in line behind a 30-40 year old woman, along with two other girls who appear late teens or early twenties. One of their items is a wine cooler. The woman points to the alcohol and starts chatting.)

Customer: “I’m getting this for my dog; he loves [wine]!”

Cashier: “Alright, I’ll need to see your companions’ IDs before I can sell this to you.”

Customer: “She hasn’t got anything to do with me; this is mine!”

Cashier: “I’m sorry; I can’t legally sell it to you until I’m sure they aren’t minors.”

Customer: “Well I don’t know who she is. Just let me buy it!”

Cashier: “I can’t; I could lose my job.”

Customer: “Just get your d*** manager!”

(The cashier calls the manager to the register.)

Manager: “What seems to be the problem?”

Cashier: “This woman came in with these two, wanting to buy alcohol, and went off when I said I needed their ID.”

Customer: “D*** right I went off! This b**** better give me my [wine]. I don’t even know those two!”

Manager: “Well, I’m sorry, but it’s law. I can’t sell it to you.”

Customer: “Whatever.”

(She swipes the card, then turns to the younger woman she supposedly doesn’t know.)

Customer: “Put your PIN in!”

Younger Woman: “You don’t need it.”

Customer: “Yes I do; I don’t know it!”

(The very embarrassed younger woman types in the PIN, and the three leave together.)

Me: *to the cashier* “I’m sorry you had to deal with that.”

Cashier: “All day long.”

Let’s Not Do This One More Time

| Austin, TX, USA | Bizarre, Musical Mayhem

(We have a large flying saucer in the children’s play area. A respectable looking customer comes over to me as I’m stocking shelves nearby.)

Customer: “Excuse me, why is that flying saucer there?”

Me: “Oh, we have that there for the kids to play in while their parents shop.”

Customer: “No, I mean what is it doing on the ground?”

Me: “I’m sorry?”

Customer: “Well it’s not called a flying saucer for nothing; it should be flying!”

Me: “Well, I—”

Customer: *singing* “Starships were meant to flyyyyyyy!”