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    On The Need For Meant-al Telepathy

    | Australia | Food & Drink

    Customer: “Hi, I would like a vanilla chai latte without the chai.”

    Me: “So, you want a vanilla latte?”

    Customer: “No, I want a vanilla chai latte without the chai! As a professional, aren’t you meant to know what I mean?”

    Me: “Of course. Ma’am, one vanilla chai latte without chai coming right up.”

    (I make her a vanilla latte and she takes a sip.)

    Me: “Is that what you wanted, ma’am?”

    Customer: “I don’t know! You’re meant to tell me!”

    It’ll Take More Than One Bag To Hold All That Anger

    | Quebec, Canada | At The Checkout

    (A customer in his late 50s approaches, so I start ringing him up.)

    Customer: “Can I see your bags?”

    Me: “Sure.” *I show him our store’s bags*

    Customer: “I don’t want any of your bags. Give me another one!”

    Me: “Sorry, sir, but those are the only one we have. Since you only have one item, maybe you can just carry it with you? We don’t require you to put it in a bag.”

    Customer: “No, no, you don’t understand. I need a bag! I’m walking back home. However, I don’t want to give you guys free advertisement when I’m walking with your bag!”

    Me: “I’m sorry, but we really don’t have any other bags.”

    Customer: “Just give me that bag over there, then!”

    (He points to another bag, which was accidentally left by another customer from a different store that she had just been to. However, that bag is full of products and also has that store’s name and logo on it.)

    Me: “I’m sorry, I can’t. It belongs to another customer.”

    Customer: “You stupid f***! You won’t even give me a f***ing bag?! You are the worst employee that I have ever seen! I’m never shopping here ever again!” *storms off*

    Eyes Wide Shut

    | Wisconsin, USA | Top

    (Note: I am the customer in this story. This takes place when I am getting a makeover at the cosmetics counter of a department store.)

    Saleswoman: *doing my eye makeup* “Okay, now open!”

    Me: *opens mouth & keeps eyes closed*

    Saleswoman: “I meant your eyes, dear…”

    Gravity, The Universal Mood Killer, Part 3

    , | Washington, USA | Rude & Risque, Top

    (I work at a store that sells area rugs. We take a fair amount of phone calls from people who have questions regarding area rugs.)

    Me: “[Store], this is [name].”

    Caller: “Hello? I have a question. Can you help me?”

    Me: “Of course, what is your question?”

    Caller: “I can’t get it to stay up!”

    Me: “Oh…um…okay. What do you mean?”

    Customer: “My area rug! It’s old and I love it, but recently I can’t get it to stay up. The…what are they called? Fibers? They are all crushed and won’t stay up!”

    Me: “Oh, I see.”

    Customer: “I’ve been vacuuming it non-stop on all the different settings. It’s not as stiff and thick as it used to be. No matter how hard I suck, it just won’t stay up!”

    Me: *trying to stay composed* “Alright, well that does tend to happen with age. Rugs tend to get pile-crushing after long periods of heavy traffic.”

    Customer: “So, you’re telling me I can’t get it up because it’s old?!”

    Me: “Yes, ma’am, that is exactly what I’m telling you.”

    (I manage to keep it together for the rest of the conversation. However, my manager, who can hear the entire exchange, is cracking-up next to me the entire time. The innuendo was much thicker than her rug!)

    Related:
    Gravity, The Universal Mood Killer, Part 2
    Gravity, The Universal Mood Killer

    Forget You, And Forget Me Too

    | Chicago, IL, USA | Extra Stupid

    (I work at a gym and recreational facility that requires a membership.)

    Customer: “Hi, I have a question about my membership payment.”

    Me: “Okay, are you on the annual or quarterly payment system.”

    Customer: “I don’t know.”

    Me: “On the bills you get from us, is it for $350 or $1400?”

    Customer: “I don’t know.”

    Me: “Okay, if you can give me your name and phone number, I can make sure our billing person looks up your payment and then contacts you.”

    Customer: “I don’t know my phone number…”

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