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    This Deal Is A Steal, Part 2

    , | Massachusetts, USA | Criminal/Illegal

    (A woman enters with one of our store bags in her hand and a receipt in the other.)

    Me: “Hello, is this a return?”

    Customer: “Yes, it is.”

    (I take a glance at the receipt.)

    Me: “Ma’am, we don’t do returns after 30 days of the purchase. You bought this item in March 2007. That was over four years ago.”

    Customer: “What’s your point?”

    Me: “Well, I can’t return this, ma’am.”

    Customer: “Okay, I guess that’s fine. I’ll be back. I need to buy a few things.”

    (The customer gets back in line after 15 minutes.)

    Me: “Did you find everything you were looking for?”

    Customer: “Sure did! Here’s a coupon I have for my purchase.”

    (I glance down at the coupon.)

    Me: “Ma’am, this coupon expired in June 2008. That was over three years ago.”

    Customer: “Why does your store not honor this? It’s a coupon!”

    Me: “Yes, but it’s an expired coupon.”

    (The customer angrily storms off, taking her unpaid item with her out the door. I am forced to write down her license plate number and call the cops on her.)

    Related:
    This Deal Is A Steal

    I’ll Take An Album Cover For 7000

    | California, USA |

    (I work in the OTC section of a well-known pharmacy chain. I’m stocking the shelves in an aisle when a customer approaches me.)

    Customer: “Excuse me. I’ve looked all over here. Where are your hemorrhoid wipes?”

    Me: “Oh, those are actually down on Aisle 20.”

    Customer: “Really? Why are they over there and not in this aisle with the rest of the anal care?”

    Me: “I’m sorry, what?”

    Customer: “Anal care!” *points at the aisle’s sign*

    (The sign she was pointing at? “Analgesics”.)

    S-T-U-P-I-D

    | Kansas City, MO, USA | Food & Drink

    (A woman, about 40 years old, is looking at all our different food and drink items on a list on our front window.)

    Me: “Hi! What can I get you today?”

    Customer: “Yeah, uh…what’s j-u-i-c-e?”

    Me: *pause* “Er, that’s juice.”

    Customer: “Oh.”

    (Stands there apparently thinking for about 10 seconds.)

    Customer: “I don’t know what that is. Never mind!” *walks away*

    It Keeps Saying Error

    | Eau Claire, WI, USA | Extra Stupid, Technology

    (I work in a cell phone store. From time to time, we have to fix phones for people. Today, an elderly woman is asking me to look at her phone.)

    Customer: “There is something wrong with my phone. Could you fix it for me?”

    Me: “Sure, what’s it doing?”

    Customer: “Well, it won’t make any phone calls.”

    Me: “No problem. Can I see your phone for a moment?”

    (The customer digs through her purse, pulls out a calculator, and hands it to me.)

    Customer: “See, I punch in a phone number and nothing happens.”

    Me: “Erm, did you grab this by mistake? This is a calculator, not a cell phone.” *hands back the calculator*

    (The customer takes the calculator back, looks at it, then looks at me blankly before walking away.)

    No Sudden Gender Changes, Please

    , | Washington, USA | Food & Drink

    (Another employee and I are working the drive-thru and we both are able to talk to customers at the speaker box.)

    Male coworker: “Hi, what can I get for you?”

    Customer: “Well, I’ll take a number two and a number seven.”

    (At this point, my coworker has to talk to another customer, so I finish talking to the customer. I am a woman.)

    Me: “Okay, and what would you like to drink with those?”

    Customer: “Wh-What happened to the MAN I was talking to?”

    Me: “I’m sorry… he was helping another customer for a moment. Did you not want to talk to me?”

    Customer: “That’s just rude and confusing for the customer!”


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