Has A Problem With The Sand Part Of Sandwiches

| TX, USA | Bigotry, Food & Drink, Theme Of The Month, Top

(I am working the weekend shift in a popular fast food sandwich chain with an older gentleman of Middle-Eastern decent. He is the nicest guy you’ll ever meet. A customer and his buddies come into the store. I am busy in the back prepping bread and cookies, so my coworker goes out to help them. When I come out I hear shouting.)

Customer: “I SAID, AIN’T THERE ANYBODY ELSE BACK THERE THAT CAN HELP ME?! I DON’T WANT TO BE SERVED BY THIS SAND-N*****!”

Me: “I’m sorry, sir. What seems to be the problem?”

Customer: “The problem is this d*** sand-n*****! I ain’t gonna stand here and let him touch my food!”

Me: “I’m sorry you feel that way, sir. However, I can’t stand here and let you speak to a fellow employee that way. [Coworker] is a stand-up guy, and doesn’t deserve to be treated the way you are treating him. Please calm down and let us do our job.”

Customer: “Well I don’t give a d*** what you think! I don’t want him serving me, so you’re gonna.”

Me: “I’m sorry, sir, but I will not. I have the right to refuse service to those that I feel are being abusive. I’d like you to leave the store right now.”

Customer: “I WANT TO SEE A MANAGER RIGHT NOW!”

Me: “Well, my manager is off at another store right now. If you’d like to go across town to the other store, you are more than welcome to speak with her. I’m sure you’ll find, though, that she’ll agree with me. Please leave right now, and never come back.”

Customer: “I don’t want your stupid food anyway. F*** you guys!”

(About 20 minutes later, my manager calls me from the other store. She tells me about an irate customer who came in and complained that he was kicked out from my store. When he explained why, she told me she kicked him out of there, too. Thankfully, I never saw him in the store again.)

Dropped Phone

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All In A Huff About The Man With A Puff

| LA, USA | Top, Uncategorized

(My boyfriend is standing on the sidewalk outside the store. He is smoking a cigarette while he waits for me to get off. A customer comes in and starts complaining.)

Customer: “Look at him! Standing out there as if he owns the place! You’re going to make this place go out of business by allowing riff-raff like that to hang out here and smoke right beside the door!”

Me: “Ma’am, he is near the ashtray, which is more than the state mandated twenty-five feet from the entrance. Furthermore, I ask that you not call my other customers names, and especially him because he’s my boyfriend.”

Customer: “What is wrong with you?! Why would a good, sweet Christian girl like you date a tattooed heathen like that!?”

Me: “Ma’am, please stop calling him names. He is not a heathen; he is a good Christian man. I on the other hand, am not religious, but spiritual. He is also an Army veteran who served in Iraq and Afghanistan, and deserves to be treated with more respect than you are giving him. Now please leave. I am refusing you service for being so rude.”

Customer: “The customer is always right! I’ll tell [owner] that you were letting a heathen lurk outside his store!”

Me: “You do that, ma’am. I’ll make sure to tell him how rude you were, too.”

Customer: “The customer is always right!”

(The customer runs out of the store. At this point, my boyfriend walks in.)

Boyfriend: “What was her problem, baby girl?”

Me: “Who knows? She apparently thought the customer is always right.”

Boyfriend: “Sometimes the customer is just an a**-hole.”

Looking For A Stuffed Cash Cow

| Canada | Liars & Scammers, Money

(In order to drive business to our photography studio, we leave out stuffed animals for customers to ‘find’ and return in exchange for a free session and picture. The animals come with a silly poem with directions on where to go to collect their prize. A customer comes in, and places one of our toys on the counter.)

Customer: “I found your toy.”

Me: “Great! You’ve won a prize! You’ve won a free picture plus sitting!”

Customer: “What? You mean there’s no cash?”

Me: “I’m sorry?”

Customer: “I found your toy. I was under the impression there would be a reward.”

Me: “Erm… yes. The sitting and picture is the reward.”

Customer: “Well, I want CASH!”

Me: “I’m sorry, ma’am; we’re not allowed to offer cash prizes.”

Customer: “Well I don’t have to take this! I brought your toy back, and you won’t pay me for it! You do it every other time! I can’t believe you won’t do it now! I’m calling your manager to complain!”

Me: “Well, I am the manager, ma’am. I’m quite certain I’ve never handed out a cash prize for this game.”

(The customer is now red faced and even angrier.)

Customer: “How rude of you! I’m calling your company to complain and get my cash!”

(The customer then shoves the toy across the counter, pauses to take the number for customer services, and storms out.)

Fake Smile

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