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    Coffee As Hot As Your Temper

    | Wyoming, USA | Food & Drink

    (The customer orders a latte at 190 degrees.)

    Me: “Here is your latte at 190 degrees.”

    Customer: “Holy crap! Why is this so hot?”

    Me: “Well, we normally make our drinks at 160 degrees.”

    Customer: “But I asked for 190 degrees.”

    Me: “Right. I made it at 190 degrees. Would you like me to remake it at a cooler temperature?”

    Customer: “Well, I DID ask for it to be 190 degrees NOT 160 degrees.”

    Me: “Ma’am, a 190 degree latte is hotter than a 160 degree latte. Can I remake it for you at a cooler temperature?”

    Customer: “No, I asked for 190 degrees! It’s too hot!”

    Me: “Ma’am,I did make it at 190 degrees. That’s thirty degrees hotter than our normal temperature.”

    Customer: “Whatever, can I just get a cup sleeve?”

    Me: “There’s already a cup sleeve on it…only one will fit–”

    Customer: “Just give me another sleeve.”

    (I give her the other cup sleeve. She tries to slip it on, gets annoyed when she fails, and throws the sleeve across our counter.)

    Customer: “Cheap labor is so useless!” *storms off*

    Right State, Wrong Situation

    | USA | Musical Mayhem

    (I volunteer at a theater where a lot of Broadway national tours come through. The show “Jersey Boys” is at the theater for a few weeks. Also, there is a symphony going on at the other theater in the building. I’m taking tickets for Jersey Boys when an elderly patron approaches me.)

    Me: “Are you here for the symphony or the musical?”

    Patron: “Yeah, uh, Jersey Shore?”

    Me: “Do you mean Jersey Boys?”

    Patron: “Yeah, that one.”

    Right Place, Wrong Menu

    | Galveston, TX, USA | Food & Drink

    (After staring at the menu displayed above the counter, a man finally approaches me to place an order.)

    Customer: “I’d like the large popcorn chicken.”

    Me: *thinking I’ve misheard him* “I’m sorry, sir, what was that?”

    Customer: “The large popcorn chicken.”

    Me: “I’m sorry, sir. We don’t have popcorn chicken here.”

    (He steps back to examine the large menu, complete with pictures, once again. He takes a minute or two before stepping forward again.)

    Customer: “Can I get a half dozen drumsticks and some mashed potatoes?”

    Me: “I’m sorry, but we don’t have any of those either.”

    (He steps back again, and looks up at the menu again, as I wait, rather perplexed. He seems to finally realize what he’s looking at.)

    Customer: “This is McDonald’s, isn’t it?”

    Me: “Yes, sir.”

    Customer: “Oh.” *leaves looking embarrassed*

    When Reality Is An Iceberg

    | Halifax, Nova Scotia, Canada | Tourists/Travel

    (This museum has a large Titanic exhibit. Many of the rescued survivors were brought to Halifax after the ship sank. Many of the recovered bodies of the vicitms are buried here as well. A tourist approaches me.)

    Tourist: “So, is Leonardo Di Caprio buried upstairs?”

    Nowhere To Go But Up

    | New York, NY, USA | Books & Reading, Extra Stupid

    (I work at the main information desk in a bookstore that has four levels. When a customer asks for a book, we are supposed to direct them to the appropriate floor.)

    Me: “Okay, we should have that title. It’ll be on the fourth floor.”

    Customer: *looking confused* “What?”

    Me: “The fourth floor. There’s another information desk up there if you need help finding the section.”

    Customer: “So, how many floors should I go up?”

    Me: “Um, three.”

    Customer: “Okay. So it’s the fourth floor I’m looking for?”

    Me: “Yes. It’s the highest floor we have, so just take the escalator up as far as you can.”

    Customer: “What’s an escalator?!”


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