(I’m walking towards a children’s movie to clean it out after the show. A woman and her son walk out and wave me over.)
Me: “Yes, ma’am? How can I help you?”
Customer: “I’m sorry, but my son had an accident in your theater.”
Me: “What kind of accident?”
Customer: “He peed in the seat. He was so busy watching the movie that he forgot to go.”
Me: “I understand. If you could just tell me which seats you were sitting in, I’ll go clean them out.”
Customer: “The ones with the pee in the seat, I think…”
(I am an administrator at a computer lab.)
User: “Hey, can I use one of your computers?”
Me: “Sure, station #3 is free.”
User: “But the screen is dark.”
Me: “It’s just the screen saver. Press a button, and it’ll go away.”
(She presses the power button, effectively turning the computer off.)
User: “But it’s still dark!”
(I’m in the middle of sharing interesting facts about Seattle to a group of 20. Unfortunately, one tourist has been talking on the phone the entire time, making it hard for others to hear me.)
Me: “Now, back when the Space Needle was built, it was the tallest building west of the Mississippi River and it—”
Tourist: “Wait, which of these rivers is the Mississippi?”
Me: “Well, that’s the Puget sound to your right. The two other large bodies of water you can see are Lake Union and Lake Washington—”
Tourist: “So, where’s the river?”
Me: “You mean the Mississippi River?”
Customer: “Well, duh.”
Me: “I guess about 1600 miles east of here.”
Customer: “So, you can’t see it, then?”
Me: “Not from here, no.”
Hey everyone! Today, we’re pleased to introduce
Not Always Right Extras, a brand-new category where we’ll be featuring funny & stupid customer-related pictures, videos, and news from around the web.
As excited as we are about Extras, we realize it’s not for everyone; many of you prefer to read Not Always Right’s stories as you always have, without interruption.
Therefore, Extras will never show on the main blog, and will only be visible here.
Either way, we hope you’ll visit Extras today and give it a try!
PS – Got an Extra of your own? Suggest one here!
Introducing Weekend Roundups: each week, we’ll be featuring some of our favorite stories from the Not Always Right archives.
Kids Say The Awesomest Things! This week, we share five stories that show that kids are not only our best customers, but can be an employee’s best friend!
- Ah, Children:
A misbehaving customer gets put in the time-out corner…by a toddler.
- They Swim Where The Sun Doesn’t Shine:
When Blade meets The Little Mermaid, awesome ensues.
- Making A Hug(e) Difference:
Every store needs a kid like this…seriously, can Not Always Right adopt this boy?
- Vocabulary, Meet Veracity:
Proof that kids hear everything parents say.
- They Grow Up Too Fast:
When the rubber hits the road, Ultimate Driving Machines come in all sizes.