May 2013 Top Story Roundup

Not Always Right | Roundups

May 2013 Top Story Roundup: Here are Not Always Right’s top-rated stories for the month of May!

  1. Pregnant With Potential (4,000 thumbs up)
  2. Spicing Up The Deal(er) (3,307 thumbs up)
  3. How To Disarm Volatile Customers (3,303 thumbs up)
  4. The Power To Be Nice (3,114 thumbs up)
  5. Addressed The Race Issue (3,070 thumbs up)

PS #1: check out our new Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

The Sauce Of Her Entitlement

| Buffalo, NY, USA | Bad Behavior, Food & Drink

(10 hours into my shift, an entitled, belligerent customer begins barking out orders. After an arduous ordering process, her meal arrives.)

Customer: “WHAT is THIS?”

Me: “That’s the broiled seafood platter you ordered, miss. May I provide any other sides or sauces to complement your meal?”

Customer: “What IS this?”

Me: “Oh, that small cup of cocktail sauce? We provide cocktail sauce with all of our shrimp meals, as it is commonly requested.”

Customer: “Well, I don’t LIKE cocktail sauce! I won’t eat it!”

Me: “Not a problem; you’re under no obligation to do so!”

Customer: “I SAID that I don’t LIKE it! TAKE IT OFF MY PLATE!”

(Although startled, I comply.)

Customer: “Bring me something else!”

Me: “Would you like drawn butter?”

Customer: “I want shrimp sauce!”

Me: “Cocktail sauce is the condiment we most commonly pair with our shrimp, but I’d be happy to bring you samples of our remoulade, tartar, hot sauce, Asian sauce—”

Customer: “ASIAN sauce? What is that?”

Me: “It’s similar to sweet and sour sauce.”

Customer: “Is it spicy?”

Me: “Mostly, it’s sweet and sour. I don’t find it spicy at all, but I can’t predict how it will taste to you.”

Customer: “Ugh, you’re no help! Fetch me the sauce your executive chef recommends! Unlike you, he’ll know!”

(Upon recommendation, I offer the Asian sauce.)

Customer: “UGH! This is spicy! You lied to me!”

Me: “I apologize; I did not intend to mislead you. Would you like to try another sauce?”

Customer: “I don’t understand why you won’t just bring me shrimp sauce! That’s what I want! You aren’t very good at this, are you?”

Me: “I’m sorry; the only ‘shrimp sauce’ we carry is cocktail sauce.”

Customer: “Wait, cocktail sauce? That sounds about right. Bring that out immediately!”

(The woman happily devours her cocktail sauce, casting me death stares all the while.)

A Wally With A Wallet

| MD, USA | At The Checkout, Criminal/Illegal, Liars & Scammers, Top

(Our area has recently been hit with a bunch of fraudulent credit cards. We’ve been advised to double check IDs and cards. My coworker is checking out a customer and asks to see his ID.)

Customer: “What do you need to see my ID for?”

Coworker: “We’ve been advised to check all IDs. Besides the back of your card says to check ID anyway, so…”

Customer: “Well, I’m telling you I am not showing you my identity! This is ridiculous! Where’s your manager?”

Me: “That would be me, sir. You’ll either have to show identification, or use another form of payment.”

Customer: “Fine! Here!”

(He tossed his entire wallet at me. I glanced at the ID, which is out of state. The man in the picture was very obviously not the man in front of me. Furthermore, the card was in a woman’s name. I slid the ID to the side and noticed that another ID was underneath; this ID was to another person! My coworker noticed this, too. He ducked around the bend, and I heard him calling the police. I pretended to run the card through and have ‘technical problems’, stalling him long enough for the cops to get to our store. When they searched him, they found another wallet on him with various cards. He’d been using stolen cards all day without anyone checking them!)

Cereally Stupid, Part 2

| USA | Extra Stupid

(I am working in the housewares section. A customer approaches; she is holding a clear plastic container.)

Customer: “Do you have any of these in a larger size?”

Me: “Yes, there are some right here.”

(I point to the container. It has a picture of cereal on the front, but it’s obviously empty.)

Customer: “Well, I’m not going to buy it if it comes with cereal in it! That’s just stupid!” *angrily walks away*

Related:
Cereally Stupid

The Polites Are On But Nobody’s Home

| Scotland, UK | At The Checkout, Bizarre

(I work at the till. We always ask a few questions to every customer.)

Me: “Did you get everything you were looking for okay today?”

Customer: *nodding* “Thank you!”

Me: “Are you interested in any gift cards today?”

(The customer shakes her head side-to-side this time, with inflections to say ‘no’.)

Customer: “Thank you.”

Me: “That’ll be [price], please.”

(The customer hands me the money.)

Customer: “Thank you!”

Me: “And here’s your change and receipt.”

Customer: “Thank you.”

Me: “See you later.”

Customer: “Thank you!”

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