October Theme Of The Month: Halloween!

Stop Trucking Swearing

| North Las Vegas, NV, USA | Bad Behavior, Wild & Unruly

(I am working as a desk worker for a vehicle impound company. I have a male coworker who stays in the office to keep me safe and to actually go and get the cars, so that I stay safely behind the wall.)

Me: “Hi there. Can I help you?”

Customer: *angrily* “Yeah, I’m here to get my truck you stole.”

Me: “Alright, I just need the vehicle information. VIN number, make, model, and color.”

Customer: “Yeah, it’s [VIN number].”

Me: “Alright, here it is.”

(I print out the statement of charges and take them to the window.)

Me: “So, here’s a breakdown of your charges: your total is [price], and I’ll need to see proof of ownership and a photo ID.”

Customer: “WHAT?! I’m not paying that! This is bulls***! You guys f***ing stole my truck, and you expect me to pay to get it back?!”

Me: “Sir, I must ask you to refrain from swearing at me. It says here your car was towed because your registration expired over a year ago. I’m sorry, but I can’t release your vehicle to you without this fee.”

Customer: “F*** you! How the f*** do you expect people to afford this s***?!”

Me: “Sir, please calm down. If you can’t afford it today, I have to inform you that it’ll continue to go up by [cost] every day until you can.”

(At this point, he lunges through the iron bars and grabs my wrist. My male coworker jumps up, but I manage to pull away. The man takes off out of the office. My coworker watches him out of the window.)

Coworker: “If he comes back, stand back a little. He does that again, just duck.”

(Sure enough, the customer comes back about an hour later. He seems calmer, but my coworker still stands up and grabs one of the many baseball bats he keeps throughout the office building. He stands off to the left of the window, out of sight of the man.)

Customer: “Alright, how f***ing much is it again?”

Me: “Sir, please refrain from swearing. Here’s your price breakdown.”

(I hand him the statement and he looks over it, getting more agitated.)

Customer: “What the f*** does all this s*** mean? You motherf***ers are trying to rob me blind! No one could afford this! You’re all a bunch of f***ing* thieves!”

(At this point, he reaches through the bars again, almost touching his face to the bars. I jump back, and my coworker swings the titanium bat, smacking against the bars and making a horrendous ringing sound.)

Coworker: “You get out—now! Or next time, it’ll be your head!”

Customer: *reeling* “Oh yeah, tough guy?! Come on out here and say that!”

(My coworker heads for the door separating the office from the customer area. As he opens it, the customer sees my coworker, all 6’1″, 250 lbs of pure muscle that he is, and takes off out the door, into the car with whoever was driving him, and they peel out of the parking lot. As far as I know, he never came back for his truck.)

Weekly Roundup: Video Game Stores!

| Not Always Right | Geeks Rule, Roundups

Weekly Roundup: Video Game Stores! This week, we feature five stories of stupid customers in video game stores that’ll have you wii-shing for a reset button!

  1. And Just Think, You’ll Meet Them In Multiplayer (2,529 thumbs up)
  2. How A DS RPG Killed The ESRB (3,271 thumbs up)
  3. Ask And Ye Shall Receive (5,892 thumbs up)
  4. No Good Deed Goes Unpunished (5,331 thumbs up)
  5. Bribery (Adjusted For Inflation) (2,637 thumbs up)

PS #1: check out our new Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

Making A Loud A-pee-l, Part 2

| MN, USA | Bizarre, Health & Body

(As the bookstore I work for is closing down, we have started closing down the bathrooms. At this point, they’ve shut down one stall leaving only one left in the ladies room. I go in and there’s a rather long line for the single stall.)

Customer #1: *comes running in* “Oh… oh no, is there only one stall?”

Customer #2: “Yeah, but the line is moving pretty quick, though.”

Customer #1: “Oh no! This won’t do.” *rushes out*

(A few seconds later, Customer #1 comes back with two large paper coffee cups. She goes over to a corner, sets the cups on the floor, and drops her pants.)

Customer #1: “Okay, everyone! I really have to go! I have a bladder infection so if I don’t go right now, it won’t end well for me. Nobody look!”

(As she goes to drop her drawers, another woman comes out of the stall. I happen to be the next in line.)

Me: “Please! Go ahead of me! Apparently, you need the bathroom more than I do!”

Customer #1: “Are you sure? You probably have to go back to work. I’m okay with this.”

Me: “Nope! Just go!”

Customer #1: “Gee, thanks!” *shuffles into the stall with her pants around her ankles*

Making A Loud A-pee-l

No Vocation For Location, Part 5

| London, England, UK | Bigotry, Geography, Language & Words

(I work at a call center for charities where we call people to confirm their details and thank them for their donations. I have recently moved from South Africa and am still getting used to some of the pronunciations around the UK.)

Me: “Hello, this is Sarah calling on behalf of [charity]. I believe you spoke to John in Inverness on Saturday. Is that correct?”

(I’ve pronounced it ‘In-ver-niss’ as opposed to ‘In-ver-ness’.)

Man: “What?! How can you work in a f***ing call center and not even know how to pronounce the names?”

Me: “I’m so sorry, sir. I’m not from England so I’m still getting used to all the names.”

Man: “How f***ing dare you! I am not from England! I am from Scotland, you dumb b****! They’re different places! How don’t you know that? Didn’t you go to school?!”

Me: “Oh, I’m sorry, sir. I meant to say I’m new to the UK. Some of the names of places are still a bit tricky for me.”

Man: *calmer* “Well, okay then. Where are you from?”

Me: “Johannesburg in South Africa.”

Man: “Oh, you mean Zimbabwe!”

Me: “No, sir, they’re different countries.”

Man: “They’re the same thing!”

No Vocation For Location, Part 4

Tai-Want It Now

| Pittsburgh, PA, USA | Geography, Technology

(I am a customer waiting in line when I hear this exchange between the repair person and a customer.)

Repair Person: “Alright, ma’am, we’re going to have to order some parts from the factory to get this fixed. They should be here in about 10 days.”

Customer: *very angry* “10 days?! Are you serious? Why the h*** is it so long? What is wrong with you people?! In Taiwan, they could get parts the same day!”

Repair Person: “Ma’am, in Taiwan, the factory is right next door.”

Customer: *leaves, defeated*

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