Slow To Register
(It’s a busy day with long lines. I am one of the fastest cashiers we have.)
Me: “Hi, did you find what you where looking for today?”
(I’ve already processed and bagged about six Items.)
Customer: “Stop bagging! I don’t want no double scans!”
Me: “Okay, then.” *moving more slowly* “Did you find–”
Customer: “No! Stop it! Start over and wait until I have it all on the belt!”
Me: “Okay.” *I pause but don’t void out the total*
Customer: “Good now show me the screen.” *grabs the screen*. “What did you scan?”
(I scroll through the list now about 20+ things. After I start up scanning again, the customer has her eyes locked on the screen.)
Me: “Ok, now that brings you total to–”
Customer: “Here!” *slaps her card on the counter* “You young people move to fast! You should slow down! No one likes you being fast!.”
Three other customers behind her: “We LOVE a fast checker!”



