Out Of The Frying Pan…

| SA, Australia | Crazy Requests, Extra Stupid, Home Improvement

(A customer is browsing our sale frying pans, which are gift boxed. On top of the pile of boxes is a frying pan that has been taken out so customers don’t keep opening new boxes to look at them.)

Customer: “Excuse me, are any of these out on display? I don’t want to buy one if I don’t know what it looks like.”

Me: “Yep, there’s this one right here.”

Customer: “Oh, I didn’t think it was the same one. It looks different to the one in the picture. The one in the picture has vegetables in it.”

(I laugh politely, thinking it’s a joke.)

Customer: “So, are there vegetables in the box?”

Me: “Um… no. It’s just a frying pan, and a glass lid. If there was food in there, it would go off.”

(The customer continues browsing, while I am called away to help someone else. As I am passing back by the first customer, I notice he is roughly pulling a new frying pan out of the gift box, tearing it up.)

Me: “Uh, do you need some help here?”

Customer: “I just wanted to see what this frying pan looks like before I buy it.”

Me: “It’s exactly the same as the one on display. We put that out so everyone can see what it looks like. That way, people will stop pulling new stock out of boxes and wrecking them.”

Customer: “I know, but I want to see what this one looks like. Yes, this should be fine. Oh, but the box is all torn up. Can you give me a discount for that?”

Text, Text, Text

001-Attention-Span

Angels In America

| GA, USA | Awesome Customers, Family & Kids, Top

(I’m stocking a shelf. I notice a customer with her five-year-old daughter. They both look like they’ve been through a hard time.)

Little Girl: “Mama, I’m hungry.”

(The mother looks near tears.)

Mother: “I know baby; I’m sorry. Mommy only has $5, so we have to find food that will stretch until next week when mommy gets paid.”

Little Girl: “Okay.”

(I see a another customer with a baby in a cart walk up to the woman.)

Another Customer: “Excuse me, I couldn’t help but overhear you. I don’t mean to put you on the spot, but I’d like to help you.”

(The other customer holds out a $20 bill. The mother starts to cry.)

Mother: “You don’t even know me, and you’re trying to help me. My husband walked out. I work a minimum wage job, and it’s just been so hard. You’re the first person who has shown me such kindness in a long time, and you’re a stranger to me.”

Another Customer: “I’m someone who thinks the world would work a bit better if people paid it forward a little more. I might not know you, but I know you’ve been dealt a bad hand. When’s the last time you ate? I’m sure you’re making sure your daughter eats, but when’s the last time you did?”

Mother: “How did you—”

Another Customer “Because you’re a mother.”

Mother: “I… thank you so much! This will really help. Are you sure?”

Another Customer: “I’m positive. You know you can get some of the stuff here ‘2 for 1’, so that can help.”

Mother: “Thank you… thank you so much! I’ll find a way to pay you back.”

Another Customer: “There’s no need to do that. I hope things get better for you, and when they do, you can pay it forward.”

Mother: “Thank you so much.”

(I’m called to the front, so I don’t see the rest of the exchange. The mother and daughter come through my lane with a cart full of food.)

Little Girl: “Mommy, was that lady an angel?”

Mother: “Yes baby, she was.”

(Their total comes to just under the 25 dollars the mother had. I relate the story to my manager. When the other customer comes up with her daughter, my manager has a gift card for $20 waiting for her. That customer comes in every month or so, and we all refer to her as the angel.)

You Got The Wrongest Number, Part 7

| Mercer County, NJ, USA | Crazy Requests, Technology

(I work for a franchise of a major cell phone company in the US.)

Customer: “I just had a woman call me on my cell phone. Can you look up her information and tell me her last name and address?”

Me: “I’m sorry, sir, but unless you are listed on the account as an authorized user I cannot give away any personal information.”

Customer: “Well then, can you add me as an authorized user so I can see her address?”

Me: “No, sir, only the account holder can add or remove authorized users.”

Customer: “Well she called me and I want to find her; what can I do?”

Me: “Call her back?”

Customer: “I can’t do that; after she gave me her name she realized it was a wrong number and hung up!”

Me: “So let me get this straight, you want me to look up a customer’s number, add you as an authorized user, give you her name and address, and you don’t even know her?”

Customer: “Yes.”

Me: “Sir, you need to leave.”

Related:
You Got The Wrong(est) Number, Part 6
You Got The Wrong(est) Number, Part 5
You Got The Wrong(est) Number, Part 4
You Got The Wrong(est) Number, Part 3
You Got The Wrong(est) Number, Part 2
You Got The Wrong(est) Number

Breast Not To Correct Them

| QC, Canada | Extra Stupid, Food & Drink

(I am working the drive-thru.)

Customer: “I’d like to have three boxes of chicken legs, white.”

Me: “Excuse me?”

Customer: “What, don’t tell me you’re out already?! These chicken legs can’t be brown, okay? They have to be white!”

Me: “Ma’am, there’s no such thing as white chicken legs. It’s always brown meat.”

Customer: “Don’t lie to me, girl! I know what I eat. I. WANT. WHITE CHICKEN LEGS!”

Me: “Okay, okay, let me see if we have some.”

(I order up three servings of chicken breast, and meet the customer at the drive-thru window with the food.)

Customer: “This better be my white chicken legs!”

Me: “You can check if you want, ma’am. If it’s not to your liking, we can always switch.”

(The client checks inside the three boxes, and smiles triumphantly.)

Customer: “I knew you had some! They always tell me they don’t, but the others always lie. I like you. I’ll come back again!”

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