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Me: “Hi there! Welcome to [store name]. Is there anything I can help you find today?”
Customer: “Yes. Do you sell wine?”
Me: “No, ma’am. We don’t sell alcohol.”
Customer: “But…but this is Texas!”
(1,752 Thumbs Up!)Customer: “Hi, my laser printer has a flashing light that say ‘change toner’. What must I do to fix that?”
Me: “Well, sir, your toner cartridge is empty. You just need to replace it.”
Customer: “What is a toner?”
Me: “It’s the ink that your printer need to print on the paper.”
Customer: “What! How come it needs ink? It’s a laser printer! Doesn’t the laser directly write on the paper without ink?”
(1,480 Thumbs Up!)Me: “Hello and thank you for you calling.”
Caller: “I’m looking for a hoodie.”
Me: “Okay, what one would you like?”
Caller: “A dark one, with a hood.”
Me: ” Have you looked at our website?”
Caller: “No. You can pick one for me, and everytime I wear it I’ll think of you…”
(2,566 Thumbs Up!)Customer: “How much is this? I’m kind of bad at math.”
Me: “Sure. It come to $10.20.”
(The customer hands me a $10 bill.)
Customer: “Here you go.”
Me: “Alright, I need at least 20 more cents.”
Customer: “Oh…alright.”
(The customer puts down five pennies.)
Customer: “Is that enough?”
Me: “15 more cents.”
(The customer puts down a dime.)
Me: “Alright you have $10.15 now.”
(The customer puts down 5 more pennies, but takes away the $10 bill.)
Me: “Alright, you have the right amount of change. But I need that $10 bill.”
Customer: “But this is 20!”
Me: “20 cents. And your total is $10.20.”
Customer: “Oh, I get it.”
(The customer hands me a $1 bill.)
Me: “I’ll need that $10 bill you had before.”
(The customer gives me the $10 bill and begins to take away the 20 cents.)
Me: “Wait…actually no you’re good. That’s the right amount.”
(4,148 Thumbs Up!)(A customer calls in to get help setting up a video conferencing unit with a display on the remote that shows status of selection.)
Me: “So, are you pointing the remote at the unit?”
Customer: “Yes.”
Me: “Where is the display on the remote? Is the top or bottom closest to you?
Customer: “The bottom is closest to me.”
Me: “Okay, turn the remote around so the LCD is towards the unit.”
Customer: “Okay.”
Me: “What do you see?”
Customer: “The back of the remote.”
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