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  • September Theme Of The Month: Overheard!

    To And Fro Is The Way To Go

    | Houston, TX, USA | At The Checkout, Awesome Customers, Top

    (It’s the holiday season, and I’m shopping for DVDs as gifts for my family. I see a movie that I want to get for myself, but decide against it. A few minutes later, I change my mind, but the movie has disappeared. I take the rest of my purchases up to the counter, where I notice the customer in front of me is about to buy the movie I was looking for.)

    Me: “Ah, so that’s where it went.”

    Other customer: “Pardon me?”

    Me: *chuckling* “I was thinking about getting that DVD, but when I went back to the shelf, it was gone. I couldn’t figure out what happened to it.”

    Other customer: “Here you go!” *hands me the DVD*

    Me: “Thanks, but I don’t really need it. You go ahead.” *I hand the DVD back to her*

    Other customer: “If you want it, by all means, please take it.” *she hands me the DVD again*

    Me: “Are you buying this as a gift?”

    Other customer: “Well, yes, but…”

    Me: “Then you should definitely take it. I’ll pick it up some other time.” *I hand the DVD back to her*

    Other customer: “Are you sure? Because I can easily find something else.”

    Me: “I’m positive, but thanks again.”

    (At this point, we realize the cashier is staring at us with wide eyes.)

    Other customer: “Miss? Is everything okay?”

    Cashier: (emotionally) “You two are the only nice customers I’ve dealt with all day!”

    Needs To Take A Chill Pill

    | Portland, OR, USA | Awesome Customers, Bad Behavior, Health & Body, Theme Of The Month

    (I’m at a chain company pharmacy/mini-stores getting a bottle of water. As I pass by the pharmacy, I witness an exchange between a very burly, muscular customer and a short, skinny female clerk.)

    Customer: “I need to refill my prescription.”

    Clerk: “Well, I’m sorry, but according to our systems, you have no refills left. You’ll need to contact your doctor and get a new prescription.”

    Customer: “What?! I want my pills. Give me my pills!”

    (The exchange continues for a while, with the customer getting more and more agitated. The clerk appears to be frightened and close to tears. The commotion is drawing the attention of the people around.)

    Customer: “You dumb b****, are you f***ing stupid? Give me my pills or there will be a problem.”

    (At this point, I step between him and the clerk behind the counter.)

    Me: “Look buddy, she already said that she’s not giving you pills and told you what to do. So you better just listen to her, leave, and stop making an a** of yourself.”

    (For a moment he looks like he is going to hit me, then just stomps away swearing under his breath.)

    Me: *to the clerk* “I’m sorry you had to deal with that.”

    Clerk: “It’s alright. Thank you for that. Here, that water is on me, okay?”

    Disobedient Kids Can Leave You Pooped

    | ID, USA | Bad Behavior, Family & Kids, Theme Of The Month

    (At our summer camp, we have a new shower house/bathroom building installed. With it came a septic system. The covers of the tanks are simply planks of wood. This causes some kids to walk over the short fence around the leech field, and bounce on the planks of wood. It is nearly lunch time, and I’m with some of my family and co-workers.)

    1st kid: “Woo!” *starts bouncing on plank*

    Mom: *shouting at 1st kid* “Hey! Get out of there!”

    (The wood slides around, and his leg falls into the tank.)

    1st kid: “Eww! What is that?”

    Mom: “You see that building behind you?”

    1st kid: “Yeah?”

    Mom: “That’s the bathrooms”

    1st kid: “Yuck! I just fell in poop?!?”

    Mom: “Yep.”

    1st kid: *running to clean himself off* “Eww!”

    (A short while later, a 2nd kid starts bouncing on plank.)

    Mom: *looks at 2nd kid* “Get off of that!”

    (As she turns her head around, we all hear a splash.)

    Mom: “Did he just…?”

    Younger brother: “Yep.”

    (With that, my 5’10 younger brother runs to the tanks, and pulls the kid out, with one hand.)

    2nd kid: *visibly shocked* “What was that?”

    Younger brother: *plainly* “That was poop. You need to take a shower”

    2nd kid: “Okay…” *starts heading to campsite”

    Mom: “No. You need to shower in your clothes, and then head to get new clothes, then shower again.”

    2nd kid: “Okay…”

    (After he gets in…)

    Older brother: “I bet he’s going to have a crappy day.”

    (We all look at each other, and laugh at the pun he accidentally made. We continue on with it.)

    1st coworker: “A really crappy day.”

    2nd coworker: “He’s going to be in deep doo-doo.”

    Me: “Yep. Waste deep.”

    Coworker: “No, he’s swimmin’ in da poo-l!”

    (I am signaled that I am needed elsewhere.)

    Me: “This is a crappy conversation; I’m leaving.”

    Fight The NotAlwaysRight Fight

    | São Paulo, Brazil | Awesome Customers, Food & Drink, Top

    (I am a cashier at a fast food restaurant and we’re quite full today. Three teenagers (two girls and one guy) are in the line. As I hand over their orders and they give me the money, she gets closer to me.)

    Girl #1: *whispering* “Please don’t freak out and play along.”

    (Suddenly she starts screaming making everyone else look at us.)

    Girl #1: “OH MY GOD! ARE YOU STUPID? I CLEARLY DIDN’T ORDER THIS! AND NOW YOU SAY I CAN’T HAVE MY MONEY BACK! HOW DARE YOU?!”

    Me: *frightened* “Sorr-”

    Girl #1: “DON’T YOU DARE SAY YOU’RE SORRY! I WANT WHAT I ORDERED AND I’M NOT PAYING FOR THIS! I WANT TO SEE A MANAGER!”

    (This goes for another minute with me trying to apologize until she turns around and notices everyone else is looking at her. Her friend notices that and starts to speak.)

    Girl #2: “Now, ladies and gentleman, this is how to make an a**hole out of yourself. This is how stupid you look when you get mad for no reason with people that are just doing their jobs.”

    Boy: “And we would like to ask you to never behave like that. Not only will you not solve your problems but you’ll just make things worse for you and for the employees.”

    Girl #1: “I’d like to thank this wonderful lady here for putting up with the crazy girl that I am. And the rest of the staff too. Let’s give them a round of applause.”

    (Surprisingly, most customers start clapping. Even more surprising, the girl gives me R$50.)

    Girl #1: “You deserve it because I know what you go through every day! And with this said, we’ll be leaving. Thanks for your time and remember, don’t be a bad customer.”

    Me: *to coworker* “Umm… what just happened?”

    Coworker: “I’m just as confused as you.”

    Me: “Best. Day. Ever.”

    Has A (Com)Plain Agenda

    | New Zealand | Bad Behavior, Theme Of The Month

    (I work at a small art house cinema. I am standing at the podium ripping tickets when an older man approaches me and immediately begins yelling at me.)

    Customer: “How am I supposed to know what’s showing? There’s no information anywhere!”

    (I point to the big red electronic sign above the counter.)

    Me: “All of the movies showing tonight are displayed up there, sir.”

    (The customer looks up and points at an abbreviated title.)

    Customer: “That useless! What’s Lord of the Ri supposed to be? How am I supposed to know what that is!?!”

    Me: “Sorry, sir, we also have these printed schedules which include the full movie titles and all the times showing this week.”

    Customer: “Well, what good is that?! I want to know what the films are about and it doesn’t tell me anywhere! You seriously need to do something about this!”

    Me: “The schedules include a brief synopsis, and there are also more detailed descriptions displayed on that board over there.”

    Customer: “Well, that’s no good to me! What about the films that are coming soon?”

    Me: “There are posters all around the foyer here with that information. Is there anything else I can help you with?”

    (The man launches in to a tirade about god knows what and I have work to do, so I take the opportunity to disappear through the crowd. To my dismay, I turn around a few seconds later to find him right behind me, and at this point he continues yelling.)

    Customer: “AND YOUR CARPET IS RUBBISH!”

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