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  • A Lose-Snooze Situation

    , | Vancouver, Canada | Technology

    Customer: *rushes into the store* “I need a battery.”

    Me: “Sure, what type of battery do you need?”

    Customer: “It’s for my home alarm system. It’s not working because the battery is dead.”

    Me: “Okay, do you know what size or type of battery it uses?”

    (I show him the various sizes: AA, AAA, C, 9 Volt, etc.)

    Customer: “I don’t know. These all look the same.”

    Me: “Could you bring in the one that is not working and I will match it up with the correct one to ensure you purchase the correct one?”

    Customer: “You mean, bring the dead battery here?”

    Me: “Yes.”

    Customer: “I can’t do that! It’s for my alarm system. If I take the battery out, it won’t work. The battery is dead, so my alarm is not working!” *leaves*

    And A Pound Of Pronunciation, Please

    | USA | Food & Drink, Language & Words

    (Note: we sell almost any kind of vegetables at our grocery store.)

    Customer: *checks a list* “A pound of [incomprehensible], please.”

    Me: “Could you repeat that, please?”

    Customer: “A pound of [incomprehensible]!”

    Me: “Sorry, sir, never heard of [incomprehensible].”

    Customer: *angrily* “[Incomprehensible]! You call yourself a grocery?!”

    Me: “Sorry, sir, we don’t have it!”

    Customer: “I’ll never come back here again!” *leaves grumbling*

    (An hour later, he returns.)

    Customer: *apologetic smile* “Couldn’t read my handwriting. A pound of roast beef, please.”

    That’s One Shell Of A Cat-astrophe

    | Michigan, USA | Pets & Animals

    Me: “Welcome to [business name]. How can I help you?”

    Couple: “We need a carpet cleaner. We saw this one in the ad.”

    Me: “It’s right over here.” *takes them to the cleaner*

    Couple: “We have cat vomit everywhere.”

    Me: “Well, this should help. Here are some of its features—”

    Couple: “We can’t even have company over. It’s embarrassing. There is so much cat vomit on the floor!”

    Me: “Well, this one over here has better brushes.” *demonstrates another product*

    Couple: “If our landlord were to see it, we’d get evicted. There is so much cat vomit!”

    Me: “Well, this model is what I recommend.” *still showing features*

    Couple: “…and the cats drag their meat all over the house.”

    Me: “…I’m sorry?”

    Couple: “We feed them raw meat, and they keep dragging it all over the house. It gets in the carpet!”

    Me: “Wow. Yeah, this should help get that out.”

    Couple: “We’ll take it. What sort of soap can we use with this?”

    Me: “It doesn’t matter; it doesn’t have to be the same brand. Here’s some.” *shows them some soap*

    Couple: “Is that going to be safe for our turtle?”

    Me: “Huh?”

    Couple: “We also have a turtle that we let roam around. This soap won’t hurt him, will it?”

    The DST Fairy Bids Thee Good Morning

    | Grapevine, TX, USA | Hotels & Lodging, Math & Science

    (I am working in guest care at a hotel. It’s the morning after “springing forward”, and a guest calls down to ask the time.)

    Guest: “What’s the current local time?”

    Me: “It is 7:45 AM.”

    Guest: “Then why does my clock say that time already? Did you send a maid into my room while I was sleeping to set my clock forward?! That is just unacceptable!”

    Me: “Sir, the rooms all have atomic clocks that are automatically set by satellite signal.”

    Guest: *click*

    Don’t Have A Cow, Man

    | Finland |

    (I work in a shoe store. A customer comes over to me with a pair of shoes.)

    Customer: “What material are these shoes made of? Are they made of leather?”

    Me: “No, they are synthetic.”

    (According to my boss, we don’t need to know the exact formula, just that a pair of shoes is synthetic or leather, etc.)

    Customer: “Synthetic? What exactly does that mean? So, they’re not leather?”

    Me: “No, they’re not. Synthetic means they’re artificially made and not of leather or any other naturally occurring material.”

    Customer: “Uh-huh. But are they leather?”

    Me: “No.”

    (Customer takes the pair of shoes away. Two minutes later I see her talking to my coworker with another, similar pair of shoes in her hands. This new pair is clearly made of same material than the previous one.)

    Customer: *to coworker* “Synthetic, I see. But are they made of leather?”

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