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    When One Door Closes, Another One…Never Mind

    | Carmel, CA, USA | Extra Stupid

    (I work in a small gift shop that has two doors, one in front and one in back. The front door latches to the outside wall to keep it from swinging shut. One day, a little old lady comes to the back door.)

    Customer: “Excuse me, but your front door is locked.”

    Me: “Are you sure? I’m looking at it now. It’s open.”

    Customer: “Well, I just tried it and I couldn’t get it open.”

    Me: “I’m sorry, but it’s open already.”

    Customer: “But I couldn’t open it!”

    (At this point, it dawns on me that she has been trying to open the door while it was latched to the wall, while ignoring the obviously open doorway to her immediate left.)

    Me: “I’m sorry. I’ll look into it…”

    All Of The Calories, None Of The Taste

    | Nova Scotia, Canada | Crazy Requests, Food & Drink

    (I work at a cashier at a local fast food place. A young woman approaches me.)

    Me: “Hello and welcome to [restaurant]. Can I take your order?”

    Customer: “I’d like a medium Diet Coke.”

    (I get the Diet Coke and give it to her. She pays and leaves. Five minutes later, she returns looking rather angry.)

    Me: “Hello, did you enjoy your Diet Coke?”

    Customer: “NO! This isn’t Diet Coke! I can taste the Coke in it!”

    Me: “Uh…let me get you a new one, then…”

    8 Reasons Why Dealing With Customers Is Worse Than A Zombie Apocalypse

    | Not Always Right | RSS-Announce

    Comes In Smooth, Soul, Or Swing

    | Baltimore, MD, USA |

    (I work at a well-known body care retail store.)

    Customer: “Excuse me, I was looking for a lotion but I can’t find it.”

    Me: “Sure! What was the name of the lotion?”

    Customer: “I think it was ‘Jazz Man.’”

    Me: “I’m sorry, we don’t sell anything by that name.”

    Customer: “But the one in [nearby location] had it!”

    Me: “Our store is part of a chain and none of our stores carry an item by that name.”

    Customer: *stares at me in disbelief*

    Me: *thinks for a moment* “Oh! We DO sell a jasmine scented lotion! Did you mean jasmine? Or jazz man?”

    Customer: “I don’t know…”

    Smoking Oneself Out

    | Portland, OR, USA | At The Checkout

    (We have a policy that if you look under 30, we must card you for age restricted items.)

    Customer: “Can I get a pack of [cigarettes]?”

    Me: “Can I see your ID?”

    Customer: “I don’t have ID on me.”

    Me: “Well, we have to see ID if you look under 30.”

    Customer: “I look under 30? Well, I’m 29.”


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