November Theme Of The Month: Black Friday!

Raining On Her Parade

| IA, USA | Extra Stupid

(It is raining outside. When it rains, water comes under the door to the garden section, which is located outside. A customer almost slips.)


Me: *points to wet floor sign in front of the door*

Customer: “Oh… sorry.”

(She scurries out to her car.)

Some Customers Have Good Taste

, | New York City, NY, USA | At The Checkout, Awesome Customers, Food & Drink, Top

(I work at a fast food chain. I have just finished dealing with an absolutely horrendous customer, but I cannot take a break yet. My boss is sympathetic, but a little strict about breaks. I steel myself for the next customer.)

Me: “Hi, how can I help you?”

Customer: “One second, sorry.”

(She is writing something on a slip of paper.)

Customer: “Okay, thanks for waiting. Can I get some sweet tea? Also, that last guy was a jerk. Here!”

(She hands me the piece of paper. It says: ‘’.)

Customer: “If you need to feel better, then go here!”

(Thank you so much, miss! I had never heard of this site before today, and I’m so glad you were kind to me!)

Needs More Grey Matter

| Seattle, WA, USA | Extra Stupid, Language & Words

(The craft store is in a part of town near a university. At the moment, friendship style bracelets made of embroidery floss are popular. A young customer in his first year of college comes in.)

Me: “Hi there! Can I help you find anything today?”

Customer: “I’m looking for some string to make those bracelets with.”

Me: “Sure thing! Most people are using this embroidery floss to make them. It’s only 65 cents a piece!”

Customer: “Okay, great. I need some grey.”

Me: “Well, most of the neutrals are in this drawer.”

Customer: “These don’t have names. I need grey.”

Me: “I’m sorry; this particular brand doesn’t print color names on the labels. It looks like there are five different greys in this drawer here.”

(I pull out a grey and hand it to him.)

Customer: “I can’t buy this. How am I supposed to know what color it is if it doesn’t say? Is this grey? It doesn’t say if it’s grey. I need grey.”

(He leaves.)

Me: *speechless*

Her Point Has No Weight

| Los Angeles, CA, USA | Bigotry, Health & Body, Theme Of The Month

(I am working the reference desk. I have a great rapport with our patrons, and am often complimented for my positive attitude.)

Me: “This is the reference desk. How can I help you?”

Patron: “Can you tell me why fat people are so defensive?”

Me: “I’m sorry?”

Patron: “Can you tell me why fat people are so defensive?”

Me: “I can find you some materials on obesity, or prejudice faced by obese people perhaps—”

Patron: “I just want to know why fat people are always so angry.”

Me: “I’m sorry, ma’am; I don’t think I can answer your question.”

Patron: “See! You’re angry!”

Me: “I’m sorry; do I know you?”

Patron: “No, but I’ve been in your library before, and I recognize your voice. You’re fat. Why are you so angry?”

Me: “Ma’am, I consider your question offensive and bigoted. Would you ask that same question about a particular ethnic group?”

Patron: “You’re a f******* fat b****!”

(I’d like to say this conversation didn’t shake me, but I felt ashamed of my appearance for the rest of the day.)

Probably Needs Some Valium Too

| AL, USA | Bad Behavior, Health & Body

(A customer comes into the drive thru.)

Me: “Hello, how are you, ma’am?”

Customer: “I want my Nexium.”

(She provides her information, but I see that nothing has been filled.)

Me: “I’m sorry, ma’am; I don’t see that we have anything ready for you.”

Customer: “This always f****** happens! I’ve been trying to get my f****** Nexium for a month! I dropped it off here a month ago!”

Me: “You dropped it off at this location?”

(I ask this, as there are many branches of our chain within a 10 mile radius of each other.)

Customer: “Yes, I only fill here!”

Me: “Ma’am, there is no Nexium in your profile.”

Customer: “Yes their f****** is! This always f****** happens!”

(My coworker takes over, trying to calm her down. My manager has had enough of her mouth, and he goes to tell her off.)

Manager: “Ma’am! You have never filled here! It is not here! We have nothing for you!”

(The customer continues to curse up a storm. Another customer stares at the drive thru window, looking between it and me.)

Customer #2: “That b**** be crazy.”

Me: “I agree, sir.”

(I suddenly hear the drive thru window slam, and the car speed away.)

Me: “Sorry you had to hear all that, sir.”

Customer #2: “Nah it’s cool. Hey if something happens, I heard everything!”