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    February Themed Story Giveaway: Awesome Customers!

    | Not Always Right | Announcements, Awesome Customers, Theme Of The Month
    Want to win a Not Always Right t-shirt?
    Enter Not Always Right’s February Themed Story Giveaway:
    Awesome Customers!

    Entering is as easy as 1-2-3:

    1. Submit a funny or interesting story about awesome customers.
    2. Enter your email address in the form to qualify.
    3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

    PS: Congratulations to a lucky reader for winning January’s Themed Story Giveaway, which featured stories about Bad Behavior. The winning submission: Taking Account Of Your Actions (2,058 thumbs up).

    PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, March 6!

    Bright Makes Right

    , | WI, USA | Awesome Customers, Food & Drink, Top

    (I am the drive-thru cashier on a slow day. Most of the few customers that have come through have been unpleasant or downright rude. During the early afternoon, a very cheerful customer comes through.)

    Me: “Welcome to [store name]. What can we make for you today?”

    Customer: “Hi! How are you today?”

    Me: “I’m doing alright, thanks. You?”

    Customer: “Wonderful! Can I have two waters and a [dessert item]?”

    Me: “Alright, that’s [total] and I’ll see you at the window.”

    (When the car pulls up, I see two teenage girls, both with big smiles on their faces. I hand them their water and take their money before handing them their treat. Before handing the treat out, the passenger leans forward and speaks up loud enough for the entire kitchen to hear.)

    Passenger: “That’s for you guys, on us! Friend told us y’all were having a bad day; we wanted to cheer you up! Have a great day!”

    (It worked! It totally made my whole day so much better!)

    Mail Disorder

    | Los Angeles, CA, USA |

    (The office where I work is fairly small, which results in me overhearing the receptionists’ half of the phone conversations with some of our clients.)

    Coworker: “[Office’s name], how can I help you?”

    (The client talks, coworker answers the usual questions.)

    Coworker: “Ma’am, I understand that but we can’t open your mail to check it for you.”

    (The client continues talking.)

    Coworker: “Yes, but as I said earlier, we can’t open your mail to check. It’s best that you get a P.O. box.”

    (The client is talking again and is apparently upset, as the coworker has a frustrated/annoyed look on her face.)

    Coworker: “Ma’am, you’ve called us many times in the past before, and we’ve said it many times before. We really recommend you to get a P.O. box, because we legally can not open your mail to check.”

    (Eventually, the client hangs up.)

    Me: “Not the first time?”

    Coworker: “Won’t be the last.”

    Lock Blocked

    | Sydney, NSW, Australia | Criminal/Illegal, Family & Kids

    (I work at a laser tag centre, which is housed in a converted warehouse. As a party is leaving, I see one of their kids swipe the padlocks off the roller door at the front of the building. After I call the parent in charge, the kid comes back.)

    Me: “Hey, thanks for coming back.”

    (The kid grumpily slaps the padlocks on the counter.)

    Kid: *mumbles* “Sorry.” *he clearly isn’t*

    Me: “Er, that’s okay, just… don’t do it again. You mind telling me why you stole these in the first place?”

    Kid: “They were just hanging there so I grabbed them.”

    Me: “What were you going to use them for?”

    Kid: “I dunno, I could go lock s***.”

    Me: “You do realise that you would never be able to open whatever you locked, right? Because you don’t have the key?”

    Kid: *genuinely surprised* “Aw… didn’t think about that.”

    Me: *trying to keep a straight face* “Alright, thank you for your honesty. Go back to your parents…”

    Fowl About The Chicken

    | LA, USA | Bad Behavior, Food & Drink

    (I’m in the food court of the mall standing in line to get something from one of the food stalls there, one of only two known to serve chicken exclusively. There is a customer in front of me with a meal box from the other stall.)

    Cashier #1: *to the customer* “Hi, welcome to [restaurant’s name]! How may I help you?”

    Customer: “You idiots screwed up my order!” *thrusts box out at the cashier* “I’m supposed to get fries and coleslaw with this meal but I only have chicken and bread!”

    (He sees the box but begins stammering, trying not to upset her by telling her she’s not at the right stall.)

    Cashier #1: “I’m so sorry ma’am, but… well…”

    Customer: “Fix it! I want my fries and slaw!”

    Cashier #2: “Ma’am, the box you’re holding has [other restaurant’s name] on it.”

    Customer: “I know that!”

    Cashier #2: “Would you mind taking a step back and reading the sign above our stall?”

    (The customer steps back, almost hitting me, and reads out loud the restaurant’s name.)

    Customer: “And? What’s all this for? Fix my order!”

    Cashier #2: “Ma’am, you’re at the wrong restaurant. [Other restaurant’s name] is across the food court. They can fix your order.”

    (By now everyone in line, including me, is waiting to see if she’ll apologize for getting them mixed up.)

    Customer: “You’re all useless!” *stomps off with her food*

    Cashier #1: “I tried to be nice, I really did…”

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