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    Driving The Point Home, Part 2

    | Australia | At The Checkout, Criminal/Illegal, Top

    (A few customers are milling around the store, including a young woman and a uniformed police officer. Note that 99.9% of people here use a driver’s licence for an ID.)

    Woman: “Pack of [cigarettes], please.”

    Me: “Sure, do you have some ID on you?”

    Woman:No. Why the h*** would you ask me that?!”

    Me: “I’ll need to see some ID before I put these through, sorry. It’s our policy to ID anyone who looks under 25.”

    Woman: “Are you kidding me? I am 25; I just drove here!”

    (This entire time, the officer has been waiting in line behind her, and has overheard the conversation. Upon hearing that she has been driving, the officer makes eye contact with me, and after a second or two it clicks.)

    Me: “Sorry, so you don’t have your driver’s licence on you from the drive here? You know it’s illegal to drive without a licence on you?”

    Woman: “F***ing duh. What’s it to you?”

    Me: “Nothing at all to me, ma’am.” *looking over to the cop* “Sorry, officer, won’t be a second.”

    (The woman turns around and finds herself face-to-face with the police officer, who’s grinning like a child. Long story short, she walked home that day.)

    Related:
    Driving The Point Home

    A Killer Whale Of A Story

    | Netherlands | Family & Kids, Liars & Scammers

    (It’s nearing the end of summer and my coworker and I are clearing away the summer theming in our shop window to make place for something else. This happens as I’m about to cut up an inflatable Orca.)

    Child: “No, don’t kill it! Can I please have it?”

    Coworker #1: “Yeah, sure.”

    Child: “Yes! I can take it home and care for it in our pool. It needs water to live in!”

    Coworker #1: *hands the child the toy* “Now, be very careful with it because it’s very fragile—”

    Child: *runs out of the store to his mother before my coworker can finish*

    Me: “How cute, I bet he’ll take good care—”

    Mother: *smacks the inflatable against a few objects and stamps on it with her high heels*

    Me: “Never mind…”

    (About an hour passes as I overhear a conversation going on at the till. I notice the child with his mother and the popped toy.)

    Mother: “Well, clearly it’s faulty. Look at it! It’s full of holes, and that was out of the packaging!”

    Coworker #2: “I’m really sorry, but without a receipt I cannot provide you with a new one.”

    Mother: *to her child* “Do you hear that? They sell me a broken toy and refuse to replace it. I want to speak to the manager!”

    Me: “Excuse me, miss, but I believe a colleague of mine gave your child that toy and you destroyed it just outside the shop.”

    Mother: “How dare you make such an accusation? Who do you think you are?”

    Me: “I’m the person that set up the display with that same toy several months before. I marked it with a black pen around the valve noting that it would be destroyed at the end of the display time. I’m also the person that was there watching you destroy the toy outside.”

    Mother: “That is a lie and I want a new toy!”

    Coworker #2: “I cannot give you a new one without your receipt.”

    Child: “Mommy, you said that if you made it leaky, you could get me a brand new one for free!”

    Mother: “Well, you will because I know I’m right and they are wrong. I’ll just buy you a new one and send in a complaint on their website!”

    (The mother proceeds to buy a new inflatable orca. It’s a size smaller and a different color then the one from the display since we didn’t have anymore large ones.)

    Mother: *to her child* “See, if you are smart and cunning, you get what you want whenever you want!”

    Keep Your Paws Off Our Pups

    | Scotland, UK | Awesome Customers, Pets & Animals

    (I’m a volunteer at an animal shelter. People can pay a small donation to come and see our animals. One day I’m returning a dog to its kennel when a customer approaches me.)

    Customer: “This is ridiculous! I want to see your manager!”

    Me: “Um, I’m just volunteer here, sir. If you speak to somebody in reception—”

    Customer: “Rubbish! You’re just making excuses! I paid my donation to see your dogs and I can only get into one block. The other three are closed! I know you have more dogs!”

    Me: “We close three blocks for the dogs’ welfare, sir. If you’re interested in—”

    Customer: “I don’t give a f*** about the dogs’ welfare! I want to see more dogs! You have no customer service at all, do you?!”

    (On hearing this, another customer approaches and gives the very rude customer a £5 note.)

    Another Customer: “Here’s £5; consider it a refund. Because I can tell you, sir, they would absolutely NOT allow you anywhere near their animals with that attitude!”

    Asia: It’ll Amaze Ya

    | Texas, USA | Geography

    Customer: “Excuse me, miss, but can I ask you something?”

    Coworker: “Sure thing, sir.”

    Customer: “You’re Asian, yes?”

    Coworker: “Yes, sir.”

    Customer: “Which part of Asia are you from?”

    Coworker: “Oh, I’m from Thailand.”

    Customer: “What? You just told me you were Asian!”

    Coworker: “Yes, I am, sir. Thailand is part of Asia.”

    Customer: “No, it’s not!”

    Coworker: *stays silent*

    Customer: “Oh yeah, I remember now. Vietnam is that little island next to Korea!”

    Car Free And Care-Free

    | Norway | Bizarre, Crazy Requests, Top

    (I’m female and work at a smaller car rental business. I’ve had my fair share of bizarre customers, but this one takes the cake.)

    Caller: “Hello! I would like to rent a car!”

    Me: “Of course! We have many different cars. Got any idea of what size you need?”

    Caller: “No, just the smallest and cheapest car you have, for one day only.”

    Me: “Okay, then. The price is [price]. Remember to bring a credit card and a driver’s license when you come to pick it up.”

    Caller: “My own?”

    Me: “Um yes. Your own credit card and driver’s license.”

    Caller: “But I don’t have a license!”

    Me: “Well, if you lost it, you can swing by the nearest police station. They can print out a valid replacement.”

    Caller: “But I don’t have one!”

    Me: “Oh, I’m sorry. I can’t help you then. You need a license to drive a car in Norway.”

    Caller: “IT’S JUST A RENTAL CAR!”

    Me: “Yes, but it’s still a car, and you drive it on roads. Therefore, you need training and a license.”

    Caller: “Are you making fun of me?! Are you stupid?! I want to talk to a man!”

    Me: “I’m sorry, sir, but there are no men working here. There are just two girls here at work.”

    Caller: “This is an outrage! I know the law, and a rental car is not a real car! It’s like a bumper car! You know, like the ones in a theme park! You don’t need a license for that!”

    Me: “Um, what?!”

    Caller: “Yeah! I bet you didn’t know that! It’s okay, you’re a girl. I don’t expect girls to know things like that. I just need a car I can have some fun with. You know, drive around in circles and such.”

    Me: “I’m really sorry, sir. But may I suggest [theme park]? They have bumper cars. You can even crash them into things.”

    Caller: “Seriously?”

    Me: “Yup. It’s way cheaper than renting a car.”

    Caller: “Thank you! I just love driving in circles!” *hangs up*

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