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  • Had It Up To Their Neck With Bad Customers
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    Wake Up And Smell The Snooty

    | New York, NY, USA | Food & Drink, Top

    (I wait tables in a very upscale restaurant in Manhattan. Most of our clientele makes more money in one year than I’ll ever see in my lifetime. This sometimes leads to customers forgetting that the world does not revolve around them. This particular Saturday night, I have a rather rude couple whom I cannot seem to please, and to top it off, I am not exactly feeling well. I have epilepsy, and as we are extremely busy, my boss has me on a light work load for the night and wants me to take it easy.)

    Customer: *shouting across the restaurant* “Waiter! Waiter! My wife and I are ready to order and we were sat five minutes ago already!”

    Me: “I’m sorry, sir, we’re a little busy tonight. What can I get for you two this evening?”

    Customer: “Just get us each a glass of your house wine. We’re not ready to order our entrees yet.”

    (As the next half-hour progresses, I feel worse and worse until I start to see auras. They’re usually my only warning that I’m about to have a seizure within the next 30 seconds. This happens as I’m carrying out the tray of food for the lovely couple. The last thing I remember is slamming the tray down on the nearest table. The next thing I am aware of is some angry shouting.)

    Customer: “I pay good money for my food and this little s*** drops it all over the place! I demand at least some compensation! He knows I have money. He just did it to garner sympathy for an extra tip!”

    Boss: “Sir, with all due respect, he has epilepsy and the paramedics are on their way. Anyway, I’m pretty sure he wouldn’t fake a seizure, urinate himself, and slice his face open on broken glass on purpose, all for an extra $20. I’m sorry that you’re upset, but we have to take care of the situation at hand first and then we can solve whatever problems remain.”

    Customer: “This is ridiculous! He has ruined my experience and traumatized my wife!”

    (Paramedics arrive, check me over, lift me onto a gurney. Meanwhile, I am absolutely mortified, confused, and crying.)

    Customer, to me: “You! I’ll remember your face! You’re a disgusting little money-grubbing runt, trying to garner sympathy from the poor customers in this restaurant! I’m never coming back here after this stunt you pulled. Unforgivable! ”

    (He then storms out of the restaurant, dragging his wife behind him, whilst shouting out numerous colorful expletives.)

    Related:
    Wake Up And Smell The Fumes
    Wake Up And Sell The Coffee
    Wake Up And Sell The Coffee, Part 2

    And The Egg Laid The Chicken

    | Cleveland, MS, USA | Books & Reading

    (A customer approaches me waving a copy of “The Help” in my face.)

    Customer: “Is this book based off that movie that just came out?”

    Me: “I think the book came out first, but–”

    Customer: “Yeah, I just saw the movie! I didn’t think the book would come out so fast!”

    Me: “But–”

    Customer: “I don’t know if I should even bother. The book is never quite as good, anyway!”

    Give Me Whatever Moos, Part 2

    , | Peterborough, ON, Canada | Food & Drink

    (I’m working the drive thru. We only have 2 kinds of chicken sandwiches: grilled and crispy.)

    Me: “How may I help you?”

    Customer: “I’d like an original chicken sandwich, please.”

    Me: “The grilled chicken or the crispy chicken?”

    Customer: “The original chicken sandwich.”

    Me: “I’m sorry, grilled or crispy chicken?”

    (The customer starts listing his toppings.)

    Me: “I’m sorry sir, I need to know if it’s grilled chicken or crispy chicken.”

    Customer: “No, the original chicken. The burger. We are talking about beef, right?”

    Related:
    Give Me Whatever Moos

    Give Me Whatever Moos

    | TVM, Kerala, India | Food & Drink

    (Note: most of our customers on our home-delivery call number are tourists, foreigners, or upper-class residents who speak in English.)

    Me: “Hello, how can I help you today? Would you like to hear about our specials?”

    Customer: “Um, let me think. No?”

    Me: “That’s quite fine. Can I take your order?”

    Customer: “One stir-fried peas and three butter pattora please.”

    Me: “Okay, one order of stir-fried peas and three butter parrota. Can I have–”

    Customer: Not peas. It’s stir-fried peas.”

    Me: “That is one stir-fried peas, right?”

    Customer: “No! It’s PEAS! PEA-SEF!”

    Me: “I’m sorry, ma’am, I’m hearing stir-fried peas: P as in potato, E as in eclairs, A as in apple, and S as in suga–”

    Customer: “No! No! Moooo!”

    Me: “What’s that, ma’am? I didn’t hear you.”

    Customer: “MOO! MOOOO!”

    Me: “Oh! You mean beef. Sorry about that, ma’am. So, one order of stir-fried beef and three butter parrota. Are we good?”

    Customer: “Ha! yes! Stir-fried pea-sef! *gives address*

    Me: “Alrighty, we’ll have it delivered in 15-minutes. Have a nice day!”

    Customer: “MOO! I will!” *click*

    Fried Brain Fried Cakes

    | Pennsylvania, USA | Extra Stupid, Food & Drink, Top

    (I work in the kosher deli section of a supermarket.)

    Customer: “I need ten potato pancakes, please.”

    (There are only four potato pancakes in the display case. I check the cooler, but there are no more in there.)

    Me: “Please excuse me, ma’am, but we only have four potato pancakes right now. I’m going to call my manager to see if we have any more in the back.”

    (I call my manager. Unfortunately, the four potato pancakes in my case are the only ones in the store. We are all out. I relay this fact to the customer.)

    Customer: “Could you please make some more? We have company coming over later and I need at least ten potato pancakes.”

    Me: “I’m sorry, ma’am, but we don’t make the potato pancakes here. We buy them pre-made from another company and we don’t have any more in stock right now.”

    Customer: “But can’t you just go in the back and make some more?”

    Me: “No, ma’am, I cannot. As I said, we don’t make them here. We buy them pre-made from another company.”

    Customer: “I understand that, but can’t you just make more?”

    Me: “No, ma’am, I cannot. We buy them pre-made. We don’t make them here.”

    Customer: “Yeah, I get that, but why won’t you just make more?”

    Me: “Ma’am, we do not make them here. We buy them pre-made from another company. I don’t have a kitchen in the back because there is no in-back for this section, and even if there was, I don’t have the ingredients.”

    Customer: “Yes, I know, but why won’t you make more of them?”

    (At this point, the customer’s husband walks up.)

    Husband: “What’s going on?”

    Customer: “He’ll only sell me those four pancakes in the case. He won’t make any more!”

    Husband: “Why won’t you make any more?”

    Me: “Sir, I’m very sorry, but as I explained to your wife, we do not make the potato pancakes here in the store. We buy them pre-made from another company. We’re actually not allowed to cook any hot food in this section, as it would be a health code violation.”

    Customer: “I know that, but why won’t you make more?”

    (The customer’s husband looks at her like she’s crazy.)

    Husband: “Honey, they buy the potato pancakes already made from somewhere else. They don’t cook them here.”

    Customer: “I know that! Why won’t they make more?!”

    Husband: “Honey, shut up.” *turns to me* “I’m very sorry. Can we just have the four potato pancakes in the display?”

    Me: “Sure thing, sir.”


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