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    Two Ap-pee-sements For The Price Of (Number) One

    | OR, USA | Awesome Customers, Family & Kids, Health & Body

    (I’ve gone to lunch break about an hour before. A kid is with his mom in the store. I tend to make a note of everyone I see in the store, and greet them as I pass, just out of habit. After lunch, the kid comes up to me.)

    Kid: “Where’s your bathroom?”

    (I look around and find his mother is not with him, or anywhere in sight. Seeing as I can’t make him wait, I decide to take him.)

    Me: “Follow me, please…”

    (On the way I keep an eye out for the mother, but I don’t find her. When we reach the bathroom, I stand outside the door so I can make sure he’s okay. Just as he is finishing up, his mother finally shows up and looks frantic.)

    Mother: “Is my son in there?”

    Me: “Yes, ma’am. He’ll be out in just a moment.”

    (At this point the kid runs out and hugs his mother.)

    Mother: *to child* “I’m going to tie you up from now on. You gave me a heart attack!” *to me* “Thank you so much.”

    Me: “No problem, ma’am. I’m glad I could help. Have a nice day and thank you for shopping at [store]!”

    Setting Back But Moving Forward

    | Sacramento, CA, USA | Awesome Customers, Money, Theme Of The Month

    (I work in a watch repair shop and one of the services we perform is re-setting a customer’s watch when the time changes, which we do for free. Some digital watches are difficult to set the time on. An older man with an Irish accent comes up to my counter.)

    Customer: “Pardon me, could you set my watch for me? I can’t figure out how to set it back an hour.”

    Me: *smiling* “No problem. These things can be pretty tricky to set.”

    (I proceed to set his digital watch to the correct time in about a minute and hand it back to him.)

    Me: “Here you go, sir.”

    Customer: “You did that fast! What do I owe you?”

    Me: “Oh, there’s no charge for that.”

    Customer: “Really? No, I can’t go away without giving you something.”

    (He proceeds to pull a $5 bill out of his wallet and hand it to me.)

    Me: “Really, sir, you don’t have to do that, and there’s no charge. It was my pleasure.”

    Customer: “Well, you’ve been so nice and did that so fast, stop by the pub on your way home and have yourself a drink! You deserve it!”

    (He waves as he walks away. And yes, I did have that drink!)

    Full Of Holiday Sneer

    | Washington, DC, USA | At The Checkout, Awesome Customers, Bad Behavior, Food & Drink, Money, Theme Of The Month

    (I am a customer at a convenience store buying coffee. Since the holidays are very near, I want to do something nice. There is an older gentleman behind me, about 65 years old, with two cups of coffee.)

    Me: *to the cashier* “I’ll pay for his, too.”

    Cashier: *smiles* “Okay, that’ll be $[price].”

    (I pay, and then the man walks up to pay.)

    Cashier: “It was taken care of, sir.”

    Man: “No, no, no, why? Here, I need to pay for this.”

    Me: “I got it for you. Happy holidays!”

    Man: *scowls* “Who do you think you are, some kind of good Samaritan? I can buy my own coffee.”

    Me: “…I guess I was only trying to be nice…”

    Man: “Well, I don’t want it!”

    Her Attitude Is Right On The Money

    | Newcastle, NSW, Australia | Awesome Customers, Money, Theme Of The Month

    (It is late at night. A young (early twenties) female in pyjamas and her husband approach the service desk. My coworker and I have had a horrible shift.)

    Coworker: *depressed* “Hi, how can I help?”

    Girl: “Oh, um hi. My husband and I just found this in your produce section and wanted to turn this in.” *produces $20 bill*

    Coworker: “Sorry, what?”

    Girl: “Oh, I just know I’d feel terrible if I lost money. And it might belong to someone who really needs it.”

    Coworker: “You found this money and you want to turn it in?”

    Girl: *grins and nods*

    (My coworker calls me to bring the incident book over.)

    Coworker: “You know, I’ve worked here for fifteen years and not once has anyone handed money over! Especially just a bill, not in a wallet or anything! You’ve made my night, young lady!”

    (The girl is visibly beaming at this stage. We take her details and explain our policy states that if its not claimed in 30 days, we’ll contact her and she can have it. Sure enough, on the exact thirtieth day, my coworker rings the girl to tell her it’s hers. We still talk about the generous and honest young girl when we are having bad days!)

    First Thing’s First

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