Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,985 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Check For Nerve Damage

    | New York, USA | Food & Drink

    (A customer orders a cold drink and a hot drink.)

    Me: “Here’s your first drink.”

    Customer: “Is this the hot or cold one?”

    (She’s holding the cup in her hand at this point, which is very obviously warm to the touch.)

    Me: *trying to not laugh* “That’s the hot drink. Your cold drink is coming right up.”

    Log On To The Clueless Wide Web, Part 3

    | British Columbia, Canada |

    (We have kiosks in our location that provide a number of services. We also have an online service that provides some different options than we are able to provide in the store. A woman in her 30s is on the kiosk closest to me trying to order something that we don’t do in the store.)

    Me: “How can I help you?”

    Customer: “I’m trying to order [product], but I can’t find it on this kiosk.”

    Me: “I’m sorry, ma’am, but that item is only available online.”

    Customer: “What’s that?”

    Me: “It’s only available through the computer.”

    Customer: *blank look*

    Me: “You have to go onto a computer and go to the website to order that item, because it’s not available to order in the store.”

    Customer: “What computer?”

    Me: “You have to get onto the internet and order that product from our website.”

    Customer: “I don’t understand what you’re saying! What’s a website?”

    Me: *speechless*

    Related:
    Log On To The Clueless Wide Web, Part 2
    Log On To The Clueless Wide Web

    All Karma’d Out

    | Australia | Holidays

    Customer: “Do you have any boxed Christmas cards?”

    Me: “Yes, we have two shelves over there. Have you seen those?”

    Customer: “Yes, but do you have any that don’t donate to charity?”

    Me: “I don’t think so.”

    Customer: “Fine, I’ll go shopping somewhere else!”

    Like A Snake Eating Its Own Email

    | Ann Arbor, MI, USA | Technology

    (A customer has ordered an SSL certificate to enable https on their website.)

    Me: “You should receive a confirmation email with a link.”

    Customer: “Is this the email?”

    (The customer sends me a copy of the email, including the link he needs.)

    Me: “Yes. If you follow the instructions in the email, your certificate will be installed automatically.”

    Customer: “I didn’t receive the email. Resend, please!”

    Above And Beyond The Call

    , | Norway |

    (I talk to customers that call us for information about their debt. An old man, probably around 80 years old, calls.)

    Me: “[Company name], you are speaking to [name]. How can I help you?”

    Caller: “Yeah, hi. I just took some of my wife’s pills by mistake. Is that dangerous?”

    Me: “Sir, I work at a debt collection agency. I can’t give you a good answer to that.”

    Caller: “What? Why not? I need help with this. Who can I call if you can’t help me?”

    Me: “You should problably call your doctor or an ambulance, if you need one.”

    Caller: “All right, what is my doctor’s name and number?”

    (I search for local doctors by looking at his area code. We have caller ID.)

    Me: “Try [number].”

    Caller: “Thank you!” *hangs up*


    Page 928/2,065First...926927928929930...Last