Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Talking At-At Cross Purposes
    (1,335 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Show Me The Color Of Your Money

    | Ontario, Canada | Money

    (I work in a shoe store. Sometimes we have the same style shoe in different colors and the colors vary in prices. A customer is having a problem with the listed price.)

    Customer: “Why are the green and black shoes different in price? You should give me the price of the green one for the black one.”

    Me: “I’m sorry, ma’am, but the prices listed on the shoe are the final price. Different colors can be different prices, because they are a different shoe.”

    Customer: “You can’t have a different price for a different colored shoe! That’s racist!”

    Better Than Swimming With The Fishes

    | New York, USA | Language & Words

    (Like any grocery store, we have different departments, including seafood. I work in the customer service department. Even though the phone system gives you options of different departments to connect you to them, many customers will just choose our number because it’s one of the first suggested.)

    Me: “Thank you for calling [store], this is [name]. How may I help you?”

    Customer: “Uh, hello, yes! I would like to speak with the fishes!”

    Me: “I’m sorry, the fishes?”

    Customer: “Yes! The fishes!”

    Me: “You mean the seafood department?”

    Customer: “Yes! The fishes!”

    (Don’t) Remember The Alamo

    | Colorado, USA | History

    Customer: *walks up to ticket booth* “What is The Alamo about?

    Employee: “The Alamo, ma’am. It’s the mission building the Texans had to protect when the Mexican army invaded during the Battle of the Alamo.”

    Customer: “Oh my gosh! We’re at war with Mexico?!”

    Satisfaction Level: Impossible

    | Dallas, TX, USA | Crazy Requests, Top

    (I am the manager on duty on a Sunday afternoon when I receive a phone call from an upset lady.)

    Caller: “I need to complain about my car I had there on Friday night before you closed. They didn’t fix my car!”

    Me: “Did they say why not?”

    Caller: “They made up something about not having a part, but I know it was because they were lazy and didn’t want to fix it!”

    Me: “Well, that’s a bit unusual. My guys get paid on commission and want to do every job possible so they can make more money.”

    Caller: “No! They were just being lazy! I had to take my car to the dealership on Monday and they were able to fix it right away!”

    Me: “Ma’am, the dealership carries all of those parts. That’s where we get our parts from if we can’t get them from any other source. If it was late on a Friday night, the dealership was probably already closed.”

    Caller: “Bull****! I am VERY upset about your poor service! I thought you were the manager! I want to know what you are going to do for me about this!”

    Me: “I’m sorry we weren’t able to help you to your satisfaction, ma’am. I can’t give you a refund because we didn’t charge you anything. I’d offer to fix the car at a discount, but you say it’s already been fixed. What is it you would like for me to do for you, ma’am?”

    Caller: “Well, you know what you’re supposed to do in these cases!”

    Me: “Well, normally I’d offer a discount or a refund, but neither of those would help you. Is there anything else I can offer you? I am sorry for your inconvenience.”

    Caller: “I don’t want your stupid apology! I can’t believe you are refusing to help me!”

    Me: “I’m not refusing, Ma’am. I just don’t know what it is you want.”

    Caller: “You know what I want!! I want you to do what you’re supposed to!”

    Me: “And what is that?”

    Caller: “You know what you’re supposed to do! I’m going to call your corporate office and have you fired!”

    Me: “Ma’am, if you don’t tell me what it is you want, I don’t know what to do for you.”

    Caller: “Don’t give me that! I’m going to have you fired!” *hangs up*

    The Customer Is Always Right, Even When It’s Left

    | Melbourne, Australia | Geography

    (I am an usher ripping tickets at the podium and directing customers to their cinema.)

    Me: “You’re in cinema number four. It’s up the stairs to your left.”

    Patron: “Which way?”

    Me: “Left, and then go up the stairs.”

    Patron: “Which way’s left?”

    Me: “That way.” *points*

    Patron: “Great, thanks!”

    Page 916/2,133First...914915916917918...Last