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    Copy That, Not

    | Pennsylvania, USA | Extra Stupid, Top

    (I am showing a guy how to use the copier.)

    Me: “Lift the lid from the front.”

    Patron: *ignores me and keeps trying the side*

    Me: “The front.”

    Patron: *ignores*

    (I reach over and lift it for him.)

    Me: “That’s the front. Do you want me to make your copy for you?”

    Patron: *ignores me again* “So, I put it like this?” *flops the thing down diagonal on the glass*

    Me: “Which side do you want to copy?”

    Patron: *silence*

    Me: “Which side–”

    Patron: “So, it’s a dime?”

    Me: “Which–”

    Patron: “A dime?”

    Me: “Wait a sec. Which side do you want to copy?”

    (A minute or two later.)

    Me: “Press copy and press start.”

    Patron: *stares at the machine*

    Me: “Copy is the first button on the screen.”

    Patron: *stares*

    Me: “Just press copy.”

    Patron: “Now?”

    Me: “Yes. Okay, now press start. It’s the giant green button.”

    Patron: *stares at the screen*

    Me: “On the right, in the keypad.”

    Patron: *stares*

    Me: “On the right.”

    Patron: *stares*

    Me: “The right. It’s the only green one.”

    Patron: *stares*

    (I reach over and point.)

    Me: “Press this button.”

    Patron: “Now?”

    The (H)owling

    | USA | Pets & Animals

    (I call a customer because her order has arrived.)

    Me: “Good morning, this is [store]. Your owl has arrived. You can pick him up at your convenience.”

    Customer: “Great! I’ll come by today!”

    Me: “If you need any advice, you can call us any time.”

    Customer: “Oh, but I’ve read up on owls. Raw meat every day and walks twice a day! And buy ear plugs before every full moon!”

    Me: “Um, ma’am, you know it’s a bird, right?”

    Hopefully, This Experience Sinks In

    | CA, USA | Top

    (Note: I’m a lifeguard at a large waterpark. A guest approaches my station.)

    Guest: “Being a lifeguard is soooo easy! I mean really, you just sit there all day and whistle at people.”

    Me: “Excuse me, but I need to watch the water. I can’t really talk right now.”

    Guest: “Ugh, you’re kidding me, right?! You’re not doing anything!”

    (At this point, a coworker—also a lifeguard—speaks up.)

    Coworker: “Listen, we get paid minimum wage to save lives. We are out here all day, everyday making sure people like you don’t drown. This job is hard because, honestly, we have to save people like you, okay?”

    Guest: *defeated* “Oh. Sorry.”

    (The guest slinks away. I found out that later in the day he had to be rescued.)

    Manners Matter When You’re Madder

    , | New York, NY, USA | Money

    (An older, unkempt-looking man comes up to my counter.)

    Me: “Hello, and welcome to [restaurant]. Can I take your order, sir?”

    Customer: “Uh, yeah. Sure.”

    Me: “What would you like?”

    Customer: *pauses* “What do you want?”

    Me: “Sir, what would you like to eat?”

    Customer: “Stop rushing me, woman! Let me have some coffee!”

    Me: “I’m sorry, sir. What kind of coffee would you like? We have—”

    (The customer throws a twenty dollar bill on the counter and starts shouting profanities at me and the other customers in the line.)

    Customer: “D*** kids these days! Just give me my f***ing coffee, b****!”

    Me: “I apologize, sir, but I can’t serve you if you don’t tell me what kind of coffee you would like. Unfortunately, you are disrupting the other patrons and I’m going to have to ask you to leave.”

    Customer: “I’LL LEAVE ‘CUZ I WANT TO LEAVE!” *leaves in a huff*

    (In his haste, the customer left his twenty dollar bill on the counter. He never returned, so I ended up paying for the next few customers’ meals with the money that he left behind.)

    Scam Wars: Attack Of The Clones

    | Nottingham, UK | Criminal/Illegal, Liars & Scammers

    Customer: “I want a refund on this DVD.”

    Me: “Okay, what was wrong with it?”

    Customer: “I watched it and I didn’t like it.”

    Me: “Er, I’m sorry, but we don’t rent out DVDs here; we sell them. If there’s nothing wrong with it, I can’t give you a refund.”

    Customer: “But I already copied this one, so I don’t need it anymore!”

    (Realizing what he’s just said, the customer tries to backtrack.)

    Customer: “Er…wait. I mean…”

    Me: *raised eyebrow*

    Customer: “Never mind!” *runs out of the store*

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