Proven Wrong About Customers

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Customer Can’t Park

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Yukon Feel The Heat

| Whitehorse, YT, Canada | At The Checkout, Awesome Customers, Top

(It’s in the middle of December, in the Yukon, which is famous for its minus 40 degree winters. Our store’s heaters have failed. My coworker is under-dressed in a thin long-sleeve shirt. I’m wearing a heavy sweater, but I still feel the cold. Despite the weather, we actually have a customer come inside. We temporarily ignore our shivering state to help her out.)

Customer: “Hello, I’ll just take these for today.”

Me: “Alright, did you need a bag for anything?”

Customer: “Oh, no, I’m fine. You two look awfully cold.”

Me: “We kind of are.”

Coworker: “Our heaters aren’t working like they should be, so we’re kind of stuck.”

Customer: “Oh, well just a second…”

(We both wait as she rummages around in her purse. After a moment, she pulls out a packaged gel pack of some kind, and rips open the product right before us.)

Customer: “Here, try this!”

(Inside the gel pack is a metal button. She snaps it, and the gel pack hardens. To our surprise, it starts giving off a tremendous amount of heat.)

Customer: “This is one of those reusable hand warmers; they’re perfect for pockets!”

(My coworker and I both take a turn examining the item, appreciating the amount of heat it’s giving off.)

Me: “Wow, this thing is great!”

Coworker: “This has got to be one of the best things I’ve ever had the pleasure of coming across!”

Customer: “Well, you two have a good day now!”

Me: “We will!”

(The customer leaves without another word. We share the tiny heater until it runs out of heat. The customer even leaves the instructions, so we can reuse it again and again. We both appreciated her kindness, as it literally warmed our hearts that day. Thank you!)

Related:
Yukon Freeze It, Part 2
Yukon Freeze It

Barking Up All The Trees

| Montreal, QC, Canada | Extra Stupid, Home Improvement, Math & Science

(I’m working in a garden center.)

Customer: “Hey, lady! Do you know something about plants?”

(I have a diploma in gardening, and been working here for five years.)

Me: “Yes, a lot actually.”

Customer: “I’m looking for a very specific plant. It’s very unique and it has flowers! And you have to feed it with water also!”

Me: “Okay… can you—”

Customer: “It’s kind of big also!”

Me: “Can you gave me a little bit more specification on that plant?”

Customer: “It has green leaves!”

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