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    5 Stories Of Gaming Mayhem

    | Not Always Right | Roundups

    Weekly Roundup: 5 Stories Of Gaming Mayhem The bigger the games, the harder the customers fall:

    1. A Suitable Trade-Off (4,262 thumbs up)
    2. Gamers Have To Band Together (3,346 thumbs up)
    3. Link, Nyu, And Sephiroth Walk Into A Bar… (3,291 thumbs up)
    4. All Fantasy Sales Are Final (2,404 thumbs up)
    5. A Hollow Victory (2,364 thumbs up)

    PS #1: check out our Extras section, with pictures, videos, and news!

    PS #2: Read more roundups here!

    This Dress Is Making You Bluer By The Minute

    | Finland | At The Checkout, Bad Behavior, Money

    (I work in a clothing store and am well in on my last hour of a nine-hour shift. I cannot wait to go home, but at the last minute an elderly woman walks in and starts strolling around the store.)

    Me: *trying not to let my tiredness show* “Hello! How may I help you?”

    Customer: “WHAT?! SPEAK UP LOUDER, YOUNG LADY!”

    Me: *rather loud* “Hello, ma’am! How may I help you?”

    (The customer leans in towards my face . Not only is she almost yelling every word, she also has the most terrible breath I’ve ever encountered, but as a service-minded person I try not to let my reaction to the smell show on my face.)

    Customer: “I’m looking for a specific dress. It’s blue.”

    Me: “We have many blue dresses in our collection, ma’am. Could you be more specific?”

    Customer: “MY GOD! DON’T YOU KNOW ANYTHING? I DON’T WORK HERE!”

    (This continues for a while. I keep looking around the store while politely trying to find out more details about the dress she is looking for. It is now a quarter past closing time. Finally, we find it.)

    Customer: “Now, this is really expensive. €19.95 for a single dress? What if I don’t like it?”

    Me: “Ma’am, we have an open return policy; if you find that you’re unhappy with the purchase, we will gladly exchange it for you or give you your money back. Just bring it back with the receipt.”

    Customer: “It’s a bit long. I don’t like dresses that are long. I might have to dust up my old sewing machine and make a few changes.”

    Me: “That is an option, ma’am, but I should warn you, if you were to make alterations to the dress, we can’t take it back. If you want to return it, it has to be in its original state.”

    Customer: “You WHAT? That’s insanely rude! Of course I should be able to make a few alterations and still get my money back! I would only improve it! It’s not really worth the price. I would be helping you.”

    Me: “I’m very sorry, but that is our policy.”

    (At last, now almost thirty minutes after closing time, she decides to buy the dress, so we walk together back to the till.)

    Me: “That’ll be €19.95, ma’am.”

    Customer: “That’s all right. I have a coupon so I get it for free.”

    Me: “Hmm. Let me see the coupon. We usually do not have any coupons that entitles a free piece of clothing, only discounts.”

    (The customer then hands me a lunch coupon for a nearby restaurant.)

    Me: “I’m sorry, but I cannot accept this. This is not a coupon for our store, it’s a—”

    Customer: *interrupting* “WHAT? You rude little thing! I’ve paid with this at other places without problem!”

    Me: “Did you pay with these at [Restaurant nearby], by any chance?”

    Customer: “EXACTLY! So stop being an idiot and give me my free dress!”

    Me: “Again, I’m sorry, ma’am. I cannot accept this as a valid payment. I will be needing cash, or a credit card. I assure you, if you are not happy with the purchase, you will receive a full refund if you bring the dress back to us in its original state and with the receipt.”

    Customer: “Fine!” *she throws her credit card directly at me*

    Me: “Here, you put your card in this slot here, and press your pin-code to confirm the purchase.”

    Customer: “WHAT? I don’t know my pin-code! Everyone else knows it! Why are you being stupid? Does everyone who works here lack brain cells?”

    Me: “I do beg pardon, but there’s no need to insult me. That’s just the easier way for us to confirm payments. I’ll swipe the card for you, like this. Just sign here.”

    (She just stood and looked at me for a while, fuming with her bad breath, until she finally signed her receipt and stormed off, a full 55 minutes after closing time.)

    Common Sense Has Folded

    | Wilsonville, OR, USA | Extra Stupid, Technology

    Customer: “Where are all my old emails? I had them in the deleted items box so I could refer to them.”

    Me: “They were removed from the deleted items box because they were deleted and you no longer wanted them.”

    Customer: “I store them there so I only have to push a button to get them filed. Also so I can find out who contacted me previously about a construction contract I have in case I get sued.”

    Me: “I’m sorry, sir. They were in the deleted items box and they were deleted to help ease the migration from POP to IMAP.”

    Customer: “Can you restore all my emails?”

    Me: “With your backup I can put them in a folder.”

    Customer: “What’s a folder?”

    Me: “It’s a place to put email you want to save, manually.”

    Customer: “That seems like a lot of extra work. Why can’t I just push a button?”

    The Sport Caught Her Short

    | MN, USA | Crazy Requests, Family & Kids

    (I work at a popular athletic clothing/sports equipment store.)

    Customer: “Excuse me, miss? I need some spandex shorts for my daughter. She’s joining volleyball.”

    (I am excited to help because it’s my favorite sport.)

    Me: “Of course! Let’s choose a color first. Black is the norm, but we also have red, a bunch of blues, and some lovely patterned ones.”

    Customer: “I’m just looking for black.”

    Me: “Sure. Does it matter what brand?”

    Customer: “I don’t think she’d care. What lengths do you have?”

    Me: “Two inches, three inches, and five inches are the regular lengths. We also have seven inches, but those are usually seen as too long.”

    Customer: *flabbergasted* “Only seven inches?! She’ll look like a whore!”

    Me: “Ma’am, five inches is quite enough cover. It’s about the same length as denim shorts. Seven inches goes a bit past the middle of the thighs.”

    Customer: *getting angry* “It doesn’t matter! They’re too short and tight!”

    Me: “No disrespect, ma’am, but have you considered signing your daughter up for a sport with a uniform that doesn’t include tight shorts? Like soccer, or basketball, maybe?”

    Trying To Go Beyond Beyonders

    | USA | Books & Reading, Crazy Requests, Family & Kids

    (I’m working in the kids’ section of our bookstore.)

    Customer: “Hi, I’m looking for the fourth book in the ‘Beyonders’ series.”

    Me: “Oh, well, ‘Beyonders’ is a trilogy.”

    Customer: “Okay. Do you have the fourth book?”

    Me: “It’s a trilogy, so there isn’t a fourth book. But I can show you some of the other books by that author. He’s pretty popular!”

    Customer: “No, my son wants the fourth book of the Beyonders, not something else. Can you order it for me?”

    Me: “No, because there isn’t a fourth book.”

    Customer: “My son SAID he wants the FOURTH BOOK. Just show me where they are and I’ll find it myself.”

    (I show her where the three books are. After combing through the shelf for five minutes, the woman leaves empty handed and angry.)

    Customer: “I’ll just order it online!”


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