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    Not Very Closed Minded, Part 12

    | NM, USA | Crazy Requests, Time

    (It’s after we’ve closed, and I get an amusing call.)

    Me: “Thanks you for calling [Store]. What can I do for you?”

    Lady: “Hello. I was in earlier today, and I opened a [Store] card, and they forgot to give me my discount.”

    Me: “I’m so sorry. We open at 12 tomorrow and you can come in and get it fixed then.”

    Lady: “I live out of town. Is there any way you can fix it now?”

    Me: “Well, um…”

    Lady: “Can I speak with a manager?”

    Me: “Ma’am, we’re closed.”

    Lady: “Oh, I’m so sorry.”

    Me: “Let me see if I can save you the trip. Our receipts are a little hard to read, and I just want to make sure they forgot your discount before you drive all the way back here. Can you read [certain line] on your receipt for me?”

    Lady: *reads it*

    Me: “Yeah, it looks like they forgot your discount. I’m so sorry, but you’re going to have to come in tomorrow to get it fixed.”

    Lady: “Oh. It was sometime late this afternoon. Does that help you fix it?”

    Me: “Well, ma’am, I can’t fix your receipt over the phone, and even if I could, we’re closed.”

    Lady: “Oh I’m sorry.” *pauses* “I have the employee’s ID, does that help?”

    Me: “Ma’am, I can’t fix your receipt over the phone, and even if I could, we’re closed.”

    Lady: “Oh, I’m sorry.” *pauses* “I have the transaction number, does that help?”

    Me: “No, and I can’t fix it anyway. We’re closed.”

    Lady: “So I have to come back in tomorrow? Are you sure there’s nothing you can do?”

    Me: “Yes, I’m sure. We’re closed. Have a nice night!”

    (I told my dad (who also works in retail) this story, and he told me that next time, I should tell them that corporate turns the computers off. Apparently that makes more sense to the average customer than “We’re closed.”)

    Not Very Closed Minded, Part 11
    Not Very Closed Minded, Part 10
    Not Very Closed Minded, Part 9

    Isn’t Sold On The Concept Of Sold Out

    | NY, USA | Movies & TV

    (A customer comes in on a busy Wednesday night with five people, looking to see a Bollywood film playing only at one theatre in the tristate area.)

    Customer: “Hi, I’d like five for [Bollywood Film] at 7:45.”

    Me: “I’m sorry, miss, but that film is sold out. It actually sold out over two hours ago. But we have a 9:45.”

    Customer: “What! You don’t even have five seats left?!”

    Me: “No, it is sold out.”

    Customer: “How come?”

    Me: “Well, it is a popular film, and usually movies in the 5:30 to 8:30 bracket are the most popular times.”

    Customer: “But how did they all sell out? It is an hour before!”

    Me: “Well, people bought their tickets online and in advance. If you’d like, I can sell you five to the 9:45 show. We still have plenty of seats right now.”

    Customer: “No. I want five to the 7:45 show.”

    Me: “But it is sold out.”

    (After a few more minutes of this and an announcement over a bullhorn that we were sold out of the 7:45 show she leaves. About an hour passes and she comes back.)

    Customer: “Hi, I’d like five to the 9:45 show of [Bollywood Film].”

    Me: “Unfortunately the 9:45 show is now sold out.”

    Customer: “But you told me you had plenty of seats!”

    Me: “That was an hour ago, though. It sold out about 15 minutes ago.”

    Customer: “You lied to me! I’d like to speak to your manager.”

    Me: “Not a problem.”

    (I called the manager, at which point he tried explaining the same thing to her. No matter how many times we explained to her the concept of sold out she didn’t seem to understand it.)

    Their Brain Is Still Warming Up

    , | WA, USA | Bizarre, Health & Body

    (It is fall so it’s chilly but not freezing outside.)

    Me: *wearing muscle shirt and shorts*

    Customer: “You must be warm blooded!”

    Customers Are Cry-Babies

    | London, England, UK | Bad Behavior, Crazy Requests, Family & Kids

    (I work in a clothing store with 3 floors, and the fitting rooms are on the top floor. I have been chatting with a customer, admiring her adorable baby. Five minutes later, I notice the stroller is in the corner, baby fast asleep, but the mother is nowhere to be seen.)

    Me: *on the store walkies* “Hey, guys, I’ve got a sleeping baby downstairs and the mother doesn’t seem to be down here. She’s blonde with a cool red leather jacket. Can anyone see her on their floor?”

    Colleague: “Yeah, I just put her in a fitting room up here! Let me check in with her. I didn’t know she had a kid with her!”

    (A couple of minutes pass.)

    Colleague: “Yeah… She’s ‘just trying on a couple things and will be back in a minute.'”

    Manager: “Um, no. Can you let her know that we are not responsible for her child, and she needs to come downstairs right away? We have a customer lift so she can bring the stroller up to the fitting rooms.”

    Me: “Oh, god, it’s crying. What do I do?”

    (I enjoy the cuteness of babies, but they freak me out.)

    Colleague: “She’s on her way down, and she is NOT happy.”

    Me: “Neither is her baby!”

    (The customer comes stomping down the stairs, various items of clothing hanging off of her.)


    Me: “Ma’am, I haven’t touched the stroller at all, but you really can’t leave your child unat—”

    Customer: “Ugh, well, of COURSE she’s crying. You need to rock the stroller back and forth! God!! What kind of idiot are you?!”

    (My manager appears, as if by magic.)

    Manager: “Ma’am, my staff are not your babysitting service. We have elevators and large fitting rooms specifically for our customers who want to bring their children while they shop. We will be as accommodating as possible, but you cannot just leave your baby down here without saying a word. Frankly, I don’t understand why you would want to leave her with a complete stranger. Please stop shouting at my employee. Honestly, the noise is just making your baby cry more.”

    (The customer gapes like a fish for a minute, embarrassed, mutters a rather sulky apology, and goes back upstairs – with the baby, this time.)

    Me: “You’re a lifesaver.”

    Manager: “Why would she leave that baby here? You could be a psychopath for all she knows.”

    Me: “…Thanks?”

    Not Always Right: The Comic – Roundup #3

    Not Always Right | Not Always Right: The Comic, Roundups


    Not Always Right: The Comic is a series of funny comic strips inspired by true events based on stories submitted by you, our readers! Check out our roundup of the latest Comics from Not Always Right!

    Anna Oprahnina

    See the original story here!


    The Land Of The Free To Be Who You Are

    Not Always Right: The Comic – The Land Of The Free To Be Who You Are
    See the original story here!


    He Fought The Law And The Law Won

    NotAlwaysRight.com - He Fought The Law & The Law Won
    See the original story here!


    Fifty Shades Of (Christian) Grey

    See the original story here!


    Crashed Diet

    See the original story here!


    Pay It Forwards, Driving Backwards

    See the original story here!


    Red Light Bulb Moment

    See the original story here!

    Past comic roundups can be found here!
    Roundup #1
    Roundup #2

    If you want to know more about our comics and their amazing artist Amanda Kay Baker, or you think you have the perfect bad-customer related story that can be transformed into a comic, then click here!

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