Not The Greatest Heights Of Intelligence

| Seattle, WA, USA | Extra Stupid, Language & Words

(I’m working a helpline with a woman to take her information so she can sign up for help to quit smoking. She’s clearly not the brightest berry in the bunch, and I’ve had to explain nearly every question in super-easy terms.)

Me: “What is the highest level of education you’ve had?”

Caller: “Five foot nine.”

Not-So-Smart-Phone, Part 9

| Chicago, IL, USA | At The Checkout, Money, Technology

(I’m at a coffee shop that has a clear ‘We do not accept $50s or $100s” on the cash register. Customer #1 is in line with Customer #2, a teenager, behind him.)

Cashier: “I’m sorry, sir; we can’t accept $100s.”

Customer #1: “You have to! You’re breaking the law!”

(The customer starts ranting about it for a while. Meanwhile, the teenage customer behind him fiddles with her phone for a few moments before speaking up.)

Customer #2: “Excuse me? But, no, that simply isn’t true. There is no law requiring businesses accept payment in $100 bills.”

Customer #1: “What do you know about it? You’re just a kid!”

Customer #2: “Well, for one, I can use Google. Here’s what the Treasury says…”

(Customer #2 starts reading out the webpage on her phone which confirms what she says. Customer #1 shuts up and pays with normal bills.)

Related:
Not-So-Smart Phone, Part 8
Not-So-Smart Phone, Part 7
Not-So-Smart Phone, Part 6
Not-So-Smart Phone, Part 5
Not-So-Smart Phone, Part 4

Enjoy Staying Late

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On The Need For Hazard Pay, Part 6

| MD, USA | Health & Body, Top, Wild & Unruly

(I am a hospital clerk. I am sitting in a staff-only workroom during my break when a man in a wheelchair comes in. He is non-verbal due to a surgery, but is in his right mind.)

Patient: “Grunt.”

Me: “Hi, sir. Can I help you?”

Patient: “Grunt, GRUNT, GRUUUUUUUNT!”

Me: “Sorry, sir, I don’t understand. Why don’t we go up to the front desk and get some paper so you can write?”

(We go to the desk, and I get the patient some paper. He writes, “Please take me outside.”)

Me: “I’m on break, but sure, I don’t mind. Do you want me to wheel you outside or can you do it yourself?”

Patient: *points to me*

(I try to wheel him into an elevator. Unfortunately, I’m 5’1” and seven months pregnant, and he’s about 350 lbs. We don’t make it.)

Me: “Sir, I’m so sorry. I can’t do it.”

(The patient slaps me.)

Me: “Ouch! Sir! Please don’t do that. I’ll call someone else to take you.”

(He slaps me four more times, twice in the stomach.)

Me: “Owowow! Sir. Stop right now! You’ll hurt the baby! STOP! STOP IT! If you touch me again, I will call security.”

Patient: “GRRRRRRRRRRRUUUUUNNNNNT!”

(He wheels himself into the elevator and leaves. I bend over and grab my stomach, in tears. One of the nurses finds me and checks me out. I dry my tears and page security.)

Me: “Officer [name]? This is [me]. We’ve got a patient, Mr. [name], who’s been harassing and assaulting staff. He just slapped me in the face and stomach because I couldn’t take him outside. Could you do something?”

Officer: “That guy? He did WHAT? Okay, I’m going to talk to him right now.”

Me: *to nurse* “He’ll take care of it.”

Nurse: “How do you know?”

Me: “Believe me, I know.”

(The officer arrives and begins speaking to the patient. Meanwhile, the nurse and I slink outside to hear the conversation.)

Officer: “Sir, I understand you’ve been harassing the staff. A clerk reported that you assaulted her because she could not wheel you around. Now let me explain something to you. That clerk was on her break and did not have to wheel you outside. She did it because she is kind. You can wheel yourself, so you shouldn’t have asked her to begin with. Also, she is not only far smaller than you, but she is also obviously pregnant. It was incredibly selfish of you to ask her to do that, when you could probably tell from the beginning she couldn’t do it. And when you realized she couldn’t do it, you could have asked someone else. You had no right to assault her. You not only hit a woman, but you hit the woman who happens to be my wife and is carrying our first child, so if she or our baby suffers any damage because you thought it was okay to slap a pregnant woman in the stomach, I will personally make sure you pay for your actions in every way possible. Do you understand?”

(The patient gives a thoroughly terrified nod, and wheels himself away as fast as he can. That patient never gave me any trouble again. I love my husband!)

Related:
On The Need For Hazard Pay, Part 5
On The Need For Hazard Pay, Part 4
On The Need For Hazard Pay, Part 3
On The Need For Hazard Pay, Part 2
On The Need For Hazard Pay

Try Before You Psy

| USA | Language & Words, Musical Mayhem

(I work in a store that sells movies, games and music among other memorabilia. A customer approaches me.)

Customer: “I’d like to exchange this CD.”

Me: “I can offer you store credit, and you can use it to purchase anything in the store.”

Customer: “Well, I was looking for this same CD but in English.”

Me: “I’m sorry?”

Customer: “My daughter asked me for this CD, but it seems I made a mistake, as it’s all in Chinese! I want the CD in English.”

(She shows me the CD in question, and I see it’s a ‘Girls’ Generation’ album, a Korean girl group.)

Me: “I’m sorry, ma’am; this album is of a Korean girl group. They sing in Korean.”

Customer: “Korean, Chinese, whatever, I just want the American version with the songs in English!”

Me: “I’m sorry, ma’am, they’re Korean singers. They sing in Korean. They have Japanese albums too, but we don’t have them, though.”

Customer: “So they’re not in English?”

Me: “I’m afraid not.”

Customer: “Then why the h*** do I want to listen to it if I can’t understand it?”

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