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    This Sale Has No Future

    | Bensalem, PA, USA | Extra Stupid, Food & Drink, Time

    (Note: It is a Sunday afternoon.)

    Customer: “How much is a bag of mussels?”

    Me: “They’re $2.99.”

    Customer: “Are they on sale?”

    Me: “Yes, they are.”

    Customer: “How long are they going to be on sale?”

    Me: “They’re on sale until Saturday.”

    Customer: “So, do you mean next Saturday, or yesterday?”

    Liar, Liar, Hand’s On Fire

    | CA, USA | Health & Body, Liars & Scammers

    (Our theme park has designated smoking areas. I have just rounded a corner and see a guest smoking in a non-designated spot near a children’s play area. She spots me quickly and hides the cigarette in her hand.)

    Me: “I’m sorry, ma’am, but this is a non-smoking area. I can show you to one of our designated smoking areas just a short distance away.”

    Guest: “I wasn’t smoking! That is a very rude accusation to make!”

    (Meanwhile, smoke has been drifting out from between her fingers where she has cupped her hand around the still-lit cigarette.)

    Me: “Then it appears your hand is on fire. I can take you to one of our emergency medical stations. They’re conveniently located next to our designated smoking areas.”

    Guest: *deadpan* “Yes, that’s it. Oh no, my hand! Please show me to medical station!”

    (I lead her towards the medical station. As soon as she sees the smoking area, she peels off without a word and goes there to finish her cigarette.)

    Mother Doesn’t Know Best

    | Kentucky, USA | At The Checkout, Awesome Customers, Family & Kids, Top

    (My mother and I are on a drive to Florida when we stop at a small gas station. A customer and her six- or seven-year-old daughter walk away from the restrooms to the counter.)

    Cashier: “May I help you?”

    Customer: “Your bathrooms are DISGUSTING! Let me talk to a manager! They make me SICK!”

    Cashier: “I’m sorry, ma’am, but the manager isn’t in right now. Would you like me to file a complaint?”

    Customer: “No! I want you to clean the GODD*** BATHROOMS!

    (At this point, the little girl is trying to drag her mother away and is telling her to calm down. The cashier is clearly shaken and on the verge of tears.)

    Cashier: *tearing up* “I’m sorry, but that’s not my position, and the janitors aren’t in right now. Is there anything else I can do?”

    Customer: “NO, GODD*** IT! JUST GO CLEAN THE D*** TOIL—”

    (At this point, my mother has had enough and speaks up in defense of the cashier.)

    My Mother: “Look. She has told you she can’t clean it. She has offered solutions. Now use the dirty toilets or you can leave! You don’t have to be such a b****!”

    Customer: *taken aback* “Well, I…I…HMPH!”

    (She storms out, dragging her kid by the arm. After we leave a second later, we see the woman and her little daughter in the parking lot.)

    Customer’s Daughter: “Goodness, Mommy! you didn’t have to be so mean to that lady. She was crying!”

    Weekend Roundup: Tech Support Classics, Part 2

    , , | Not Always Right | Roundups, Technology

    Tech Support Classics, Part 2: This week, we feature another five stories that reveal the trials, tribulations, and terrors that technical support employees endure daily! PS–also check out Tech Support Classics, Part 1!

    1. Scareware Makes Us Aware:
      TMI: getting an STD from an FLV!
    2. Workin’ That Tech Support Magic:
      A clever tech support employee gets some magical help!
    3. Get A Life:
      A “real”-ly demanding customer gets a “reality” check.
    4. What She Needs Is A Skynet:
      Artificial intelligence meets zero intelligence.
    5. How To Make Them As Silent As A Mouse, Part 2:
      A user points and clicks their way into the Tech Support Hall Of Shame!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Ph.Duh, Part 3

    | New York, NY, USA | Technology, Top

    (An older professor calls for help with his campus webmail. He is trying to open an email by checking the box. I show him how to click the subject instead. Lo and behold, the email opens.)

    Professor: “Well, that worked. But that’s extremely poor design, you know. How was I supposed to know to click the words?”

    Me: “Well, I’m glad we could help you figure it out.”

    Professor: “This is ridiculous. Not a single other email works like that! This is the only one I’ve ever seen where you have to click the words, not the checkbox.”

    Me: “Actually sir, that’s standard design for webmail. But now that you’re able to open your email—”

    Professor: “I use [email provider] at home and it doesn’t work like this! How come yours is different from [email provider]?”

    Me: “I’m not familiar with [email provider]‘s webmail, so I’m afraid I can’t answer your question.”

    Professor: “You’re trying to tell me that EVERY other email is just like yours, and I’m telling you it’s NOT TRUE.”

    Me: “I’m sorry that I can’t explain the differences between our webmail and [email provider]‘s. Is there anything else I can help you with?”

    Professor: “Yes, you can GO DIE!”

    (He hangs up on me, and my boss, who overheard the conversation, is livid. She contacts the professor’s department chair to report him for harassing me, and the chair sent back his deepest apologies and assured us he would reprimand the professor. Justice!)

    Related:
    Ph.Duh, Part 2
    Ph.Duh

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