November Theme Of The Month: Black Friday!

When The Dog Is Smarter Than Their Owner

| MI, USA | Extra Stupid, Pets & Animals, Top, Wild & Unruly

(I am outside with a small, but very nervous and dog-aggressive dog. He is new to our kennel, so I am trying to spend some time with him to bond, so he will feel more comfortable with my coworkers and me. He has just let me pet him for the first time all day, which is a huge step forward. A client drives up the driveway and gets out of his car with his Labrador retriever. He begins to open the ‘Employees Only’ gate.)

Me: “Sorry, sir, but this area is employees only. Also, I’m working with a very nervous dog, which can be dangerous. I don’t want anything to happen to you, your dog, or this dog.”

Client: “My dog is really friendly. I’m sure they would get along just fine.”

(The client begins opening the latch to the gate.)

Me: “Sir, please don’t come in here.”

(The dog I am working with begins growling and assuming an aggressive stance toward the man’s Lab.)

Client: “My dog can hold his own against that little thing.”

Me: “Sorry, but I can’t risk you, myself, or either dog being injured. Please stay on the other side of the gate until I can get this one inside. I’ll help you as soon as I get back.”

Client: “I’m sure it will be fine. Just let them play!”

Me: “No. Even if this dog was extremely friendly, there’s at least a 90-pound difference between these two dogs, and I wouldn’t want your dog to accidentally step on this one. Stay right there. I’ll be back in just a minute.”

(The client opens the gate, and his dog pushes through and charges towards the small dog. I lift up the little dog, which is barking and snapping at the Lab, and trying to squirm out of my arms. He manages to scratch my face from my hairline to my jawline, barely missing my eye. Meanwhile, the Lab is jumping on me, scratching my legs and stomach hard.)


Client: “Fine, whatever.”

(He leashes his dog and moves him while I put the little dog back. He is obviously agitated, growling at me through his fenced in area. I get the owner of the kennel to talk to the client about his behavior.)

Owner: “My staff told me what happened here. Didn’t she tell you not to let your dog in?”

Client: “I told her my dog wouldn’t get hurt!”

Owner: “That isn’t the point! She was doing trust exercises with a nervous new dog! You just undid all of her work!”

Client: “No, I didn’t! He seemed fine!”

Me: *to owner* “The dog just growled at me and tried to bite me through the fence. He wasn’t doing that before.”

Owner: “Oh, my gosh, [My Name]. You’re bleeding everywhere.”

(I look down and see that the small dog has scratched my arms during the struggle, enough to make me bleed a little, and my legs are starting to bruise and bleed from the Lab jumping on me. However, my face is worse. I see a few drops of blood drop onto my shirt from my forehead.)

Owner: “I need to get my employee cleaned up. Please take your dog elsewhere. I don’t need any clients who refuse to listen to my employees, who are trained professionals. Please go board your dog elsewhere.”

Client: “She’s not bleeding that badly! God! I just wanted my dog to play with that dog! If your employee would give him a chance, they’d get along just fine!”

Owner: “Get your d*** dog out of here before I call the police and every kennel in town, telling them what you did.”

(After some arguing the client left with his dog. We never saw him again. The scratches on my arms, legs, and stomach weren’t too bad. However, I do have a small scar just below my hairline from the little dog.)

Reminder: Geeks Rule Themed Giveaway

Not Always Right | Not Always Right | Announcements, Geeks Rule, Theme Of The Month
Want to win a Not Always Right t-shirt?
Enter Not Always Right’s July Themed Story Giveaway:
Geeks Rule!

Entering is as easy as 1-2-3:

  1. Submit a funny or interesting story about geeks.
  2. Enter your email address in the form to qualify.
  3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

PS: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, August 7!

Got To Give That Customer Credit

| Peoria, IL, USA | At The Checkout, Awesome Customers, Bad Behavior, Money, Top

(I am a first-time customer at this salon. According to my stylist, they’ve recently installed a new computer system, which is giving them fits. It will not process credit card payments. The stylist has to call the card in, a process that takes about five minutes. An older woman walks in, looking to buy some hair products. My chair is fairly close to the register.)

Stylist: *to the other customer* “Okay, so our register isn’t taking credit cards right now. I’ll have to call your card in. It’ll just be a minute.”

Customer: “Oh, this is ridiculous!”

(The customer stands there, rolling her eyes and sighing loudly while the stylist attempts to run her card via the phone.)

Stylist: “Ah, this isn’t working again!”

(My stylist walks over and attempts to run the card with no luck. Meanwhile, the customer is rolling her eyes, sighing, tapping her toes, and making comments under her breath. My stylist comes back to me and resumes work on my hair.)

My Stylist: “I’m sorry about this!”

Me: “Hey, no worries. Y’all can’t control the computer, right?”

My Stylist: “It’s been doing this all day! It’s so ridiculous.”

(I speak loud enough for the customer to hear.)

Me: “It is what it is. If the computer decides to act up, it’s not the employee’s fault. Rolling your eyes and being impatient won’t fix anything! I work at [bank], and I have customers who act like that when my computer is slow. Acting like a spoiled child won’t make the computer go any faster!”

(The customer scowls at me, and I smile back at her.)

Me: “I’ve worked a lot of retail jobs. It’s not the employee’s fault!”

(The customer quickly pulls $20 out of her wallet, hands it to the stylist, and slinks out of the salon.)

My Stylist: *laughing* “I think she heard you.”

Me: “That was the idea! I have a credit card too, so I’d like to apologize in advance…”

(The stylist encounters the same problem with my card. After fighting with the system for 15 minutes, she declares that my haircut is ‘free today’. And my hair looked fabulous. I’ll definitely be back!)

The Road To Hell Is Paved With Detoured Intentions

| PA, USA | At The Checkout, Crazy Requests, Money, Top, Transportation

(On break, I read on my phone that there has been a horrible truck accident. News reports say traffic will be shut down along that highway for several hours. After break, I am ringing up a customer and notice where she is from.)

Me: “Just curious, but were you planning on taking the turnpike home?”

Customer: “Yes, why?”

Me: “There’s an accident, and it will be shut down for a few hours. You might want to try taking another route.”

Customer: “What? This is ridiculous. What will you do for me?”

Me: “I’m sorry?”

Customer: “I’ll have to go out of my way; this will cost gas, and I might be late. You need to compensate me for that! Where’s your manager?”

Me: “I am the department manager and… no. We won’t compensate you because the turnpike is closed.”

Customer: “I’ll contact your headquarters! Forget this stuff; I’m not shopping here again!”

(She storms off before finishing paying. Apparently she did contact our corporate, who were quite confused and wouldn’t give her compensation either.)

Thinkless And Thankless

| MA, USA | Bad Behavior, Crazy Requests, Money

(To make it easier to keep track of how long things have been in our store, the date is printed on their tags along with a corresponding color. Right now we’re running a 50% off sale for almost every tag color except two, and there are multiple signs on our walls telling our customers this. A customer walks in briskly and approaches my counter without even looking at me.)

Customer: “I don’t want to think today. You’re going to tell me the price of things.”

Me: “Uh… okay?”

(The customer shoves a coat in my face.)

Customer: “How much is this?”

Me: “Well, what does the tag say?”

Customer: “I don’t want to think!”

Me: *looks at tag* “Well, it says that it’s $69. It’s also printed on a mint green tag. That means it’s 50% off right now.”

Customer: “I don’t want to think about it! How much is that?”

Me: “Well, half of 70 is 35, so it will be about $35.”

(The customer leaves the coat on my counter, and walks away in a huff. She then brings up another coat.)

Customer: “How much is this one?”

Me: “Well, what does that tag say?”

Customer: “I don’t know! I don’t want to think about it!”

Me: “The tag says it’s $99, and since it’s an orange tag, there’s no discount on it today.”

(The customer throws this coat down on top of the other, then proceeds to bring me a third.)

Customer: “How much is this one?”

Me: “Well, what does the tag say?”

Customer: “I already told you that I don’t want to think about it!”

(She walks out of my store angrily. Meanwhile, one of the regulars who was in the store and witnessed the entire exchange comes up to me.)

Regular: “Wow. She didn’t even say thank you.”