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    Prescribing Perspective

    | AL, USA | Awesome Customers, Health & Body, Top

    Me: “How may I help you, ma’am?”

    Customer #1: “I’m picking up a script for [name].”

    (I proceed to look it up. However, the system alerts me that we do not have anything ready.)

    Me: “I don’t see that we have anything ready for you, ma’am.”

    Customer #1: “What do you mean, you don’t have anything! They called two days ago!”

    Me: “I apologize, ma’am. If a prescription sits on our shelf for too long, we have to put it back on our stock shelf.”

    Customer #1: “It’s only been a week! That’s just stupid! Give me back my script! I’ll go to [rival store]! Only one week! Absurd!”

    (I escort her to my co-worker, so that I may help the other customers in line.)

    Customer #2: “Oh, honey, I think I may have done the same thing and waited too long; can you check?”

    Me: “Certainly, sir.”

    (I check, and indeed his was placed back to stock as well.)

    Me: “Yes, sir, I’m afraid so.”

    (Customer #2 speaks loud enough for everyone to hear.)

    Customer #2: “Oh, shoot. IT’S PURELY MY FAULT FOR FORGETTING, EVEN AFTER Y’ALL WERE SO NICE TO CALL ME TWICE. Thank you, sugar; I’ll go talk to [co-worker].”

    This Is Why We’re In A Recession, Part 18

    | PA, USA | Money

    Me: “Thank you for calling [Bank]! This is [My Name] speaking; how can I help you?”

    (I hear an elderly customer, sounding very annoyed.)

    Customer: “Yeah, I want to know the balance in my account.”

    Me: “Okay, sir. If I can just get your social—”

    Customer:“I don’t give my social to anyone!”

    Me: “Okay, that’s fine. I’ll need to get your account number, then.”

    Customer: “Okay.”

    (He states a number that’s far different from the norm.)

    Me: “Okay, sir, I don’t see that account. Could you repeat that?”

    Customer: “I just gave it to you! It’s [number]!”

    Me: “I’m sorry, sir; I don’t see anything in our system.”

    Customer: “What? You had better see something in your system!”

    Me: “There’s nothing here. I could try your social, and see if it will come up then.”

    (He gives me his social.)

    Me: “Hmm. I still don’t see anything here.”

    Customer: “What? How does that happen? Do you have any idea how much money I have there?”

    Me: “I have no idea, sir. Nothing is coming up that’s connected to your account number or social.”

    Customer: “Is this [Competitor’s Bank]?”

    Me: “No, sir, it’s [Company Bank].”

    Customer: *click*

    Related:
    This Is Why We’re In A Recession, Part 17
    This Is Why We’re In A Recession, Part 16
    This Is Why We’re In A Recession, Part 15
    This Is Why We’re In A Recession, Part 14
    This Is Why We’re In A Recession, Part 13
    This Is Why We’re In A Recession, Part 12

    There Are No Capital Numbers

    funny_customer_support

    100% Idiot

    | UK | Extra Stupid, Health & Body, Top

    (An angry customer approaches me.)

    Customer: “I purchased a pregnancy test from here, and it doesn’t work! I want my money back! I’ll never come here again! Stupid thing didn’t work!”

    Me: “Okay… did you use it properly?”

    Customer: “Do I look like an idiot?! I peed on a stick. Anyone can pee on a f****** stick!”

    Me: “Did any type of line come up?”

    Customer: “No, not a single line. Just a f****** number 30. How can I be 30% pregnant?”

    Me: “Well, this is the first I’ve heard about this. Do you have the box with you so I can check if there have been any problems before?”

    (The customer hands me the box. I stare at it and try not to laugh.)

    Me: “Uh… you do realise that this is a thermometer, right?”

    Customer: *runs out of the store*

    A Hot Slice Of Kindness

    | Boston, MA, USA | Awesome Customers, Food & Drink

    (I am working at a pizza shop on a busy Friday night. There are about five customers waiting in line. I hand the first customer her slice, and move on.)

    Customer: “Excuse me, I don’t like the slice I ordered. I want a new one.”

    Me: “I’m sorry, ma’am; but I can’t just give you another slice.”

    Customer: “But I don’t want this one anymore! I demand to speak to who is in charge. How am I supposed to eat something I don’t like?!”

    (I ask my boss, and he tells me to give her a free slice to avoid an argument. I get the customer a new slice, and am finally able to take care of the other customers. An hour later, my coworker hands me a hot chocolate.)

    Coworker: “Here, this hot chocolate is for you.”

    Me: “Oh, thanks!”

    Coworker: “I didn’t get it; one of the customers who was in here before works at the coffee place. He saw you deal with that difficult customer, so he brought you the hot chocolate for free.”

    (This small act of kindness made my entire night brighter. The next time I see him, he will be getting a free slice of pizza!)

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