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  • A Caffeinated Christmas Miracle
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  • Holy Smoky Mountains, Batman

    | St. Louis, MO, USA | Family & Kids

    (I’m working the register of a small toy store when a family walks in with a two-year-old boy in a stroller and his older brother (who’s about eight) walking alongside it. They walk past our new “Dark Knight Rises” merchandise.)

    2-year-old Brother: *holds his arms out* “I WANNA BE BATMAN! I WANNA BE BATMAN!”

    Me: *smiling* “We all want to be Batman.”

    8-year-old Brother: “Batman’s real where I come from!”

    Me: “Oh, are you from Gotham City?”

    8-year-old Brother: “No, Tennessee!”

    They Won’t Move A Muscle, Although They Can Move You To Tears

    | Virginia, USA |

    (We have an aisle at our grocery store that is split down the middle by food displays, making two very narrow aisles on the sides. One aisle is blocked by my coworker, who is busy is explaining to several customers how to tell if food is safe since we just lost power after a large storm. The other aisle is blocked by another customer looking at the labels of juice bottles. I am trying to get down the aisle and excuse myself past the customer.)

    Me: “Excuse me?”

    Customer: “I shouldn’t have to be the one to move. I’m the customer! He should have to move.”

    Me: “Oh, well I—”

    Customer: “I mean I’m the customer! He’s blocking the way! Employees should be moving, not the customers!”

    (I walk past the lady and start picking up groceries further down the aisle. The customer then decides to go after my coworker, who is still busy helping other customers.)

    Customer: *to my coworker* “Sir, you really need to move! You’re blocking the aisle!”

    Other Customer: “Ma’am, it’s not that big of a deal.”

    Customer: *to my coworker* “No, you need to move! I’m the customer! I shouldn’t have to move!”

    Coworker: “Ma’am, I’m very sorry. I’m moving out of the way.”

    Customer: “That’s right! Customers shouldn’t have to move!”

    Your Eating Habits Give Us Paws

    | KY, USA | Food & Drink

    (I’m working at a supermarket giving out free samples of food. I’ve just prepared a frozen meal of chicken, ravioli and garlic sauce into small sample servings. I sit the samples onto a tray next to some sporks for customers to take and enjoy.)

    Me: *to a customer* ”Hello! Would you like a sample of chicken, ravioli and garlic sauce from [brand]?”

    (The customer looks at product for a moment, and then suddenly grabs the meat and sauce with her bare hands and shovels it into her mouth.)

    Me: “You know, I do have eating utensils for your convenience.”

    Customer: “Nah, that’s okay. I can use my paws!” *wipes garlic sauce-covered fingers all over her clothing and leaves*

    You Just Got Served

    | Silkeborg, Denmark | At The Checkout, Awesome Customers

    (I used to work at a gas station, and regularly had to train new people. This happens on the first morning shift of my coworker. And elderly man comes in to buy some pastries. There are two other customers in the shop.)

    Coworker: “Good morning, how can I help you?”

    Customer #1: “I would like three of those.” *points at a pastry of which we only have two left*

    Coworker: “I am sorry, but I only have two left of those. Would you like another pastry instead to get the discount?”

    Customer #1: “There you go, talking! Just shut up and do your job!”

    Coworker: “I am sorry sir, but if you would just—”

    Customer #1: “SHUT UP! SHUT UP! SHUT UP! Do your job, b****!”

    (My coworker is now almost in tears, and I, having heard it all, step in.)

    Me: “Sir, you have to be polite! It is her first shift, and there is absolutely no need to be rude. We only have the cakes on display, and since there are just two of the pastries you want—”

    Customer #1: “Another one! Just shut up already! I am in a hurry!”

    (At that moment, the two customers who have been patiently waiting decide they have had enough and speak up.)

    Customer #2: “We don’t want people like you here. If you can’t be nice, get out!”

    Customer #3: “Yeah, just get out!”

    Customer #1: “What poor service!” *hurriedly leaves the shop with his pastries*

    R-E-S-P-E-C-T

    | Canada | Bigotry, Top, Wild & Unruly

    (I am the only female working in the parts department in our store. Note: at my previous job, I was involved in a violent fight against a male coworker who tried to assault me. They guy ended up at the hospital and no charges were pressed against me since I acted in self-defense. This story is well known by my current coworkers and my boss and I’m teased mercilessly about being a “man-beater.” This particular day, I’m training a new guy to work on the floor and I’m also acting as the shift supervisor since the department manager is off.)

    Customer: *to my coworker* “I need to find this.” *shows a trailer connector*

    Coworker: “It’s my first week here and I’m not sure if we carry this. However, let me ask my coworker here; she’ll tell me if we have some.”

    Customer: “Her? How can she know something about trailers? She’s a girl. Girls don’t know s*** about trailers!”

    Coworker: “Let me assure you, sir, she is the most knowledgeable employee we have here.”

    Customer: “Well, if she think she can do a man’s job, let’s ask her.”

    (I take a look at his connector.)

    Me: “I’m sorry sir, but we do not carry this kind of connector. I could order some, but it will take over two weeks before they come in. May I suggest you go over [trailer store] or [another trailer store]? Both are down the road. They are more specialized than us, and they’ll probably have one in stock.”

    Customer: *to my coworker* “I told you she’ll be useless.”

    Coworker: “Sir, I don’t know what she can tell you more. We don’t keep that kind of stuff in stock, and she suggested two other other store where they sell those kind of products. I think you’ve gotten all the help you need.”

    Customer: *suddenly starts screaming* “Why do you refuse to serve me?! I AM A MAN! I AM A CUSTOMER! I deserve RESPECT and OBEDIENCE! Now you will tell me where the f*** you keep those f***ing connectors!”

    Me: “Sir, I already told you; we do not carry them. Those other stores will happily sell one to you, but I can’t because I don’t have any on hand.”

    Customer: “You useless b****! Find me a manager with something between his legs so we can discuss man things between men!”

    Me: “I am the shift supervisor today, so you’ll have to deal with me. I’ll need you to remain polite or you’ll have to leave.”

    Customer: “Well, I will just stay behind you and get on your nerves! You’ll crack and resign from your job and find yourself a man that will teach you what is it to be a good woman! You’ll find a guy who will beat you into a submissive b****, like any good woman should be!”

    (I send my coworker, who is on the verge of tears, to call the store manager so we can remove the customer from the store.)

    Me: “Okay, sir, the store manager is on his way. I need to ask you to leave the property.”

    (At this point my coworker returns, saying the store manager has called the police and is coming as fast as he can. Meanwhile, the customer starts acting very aggressively toward me; he tries to push me and effectively prevents me from going anywhere. He then turns his attention on my coworker, who doesn’t want to leave me alone with this freak. I’m really fearing for our safety, so I drop down and catch the longest, heaviest draw bar I can find. I smile at my coworker and put on the best “death stare” I can do towards the customer.)

    Customer: *suddenly scared* “…What are you doing? Stop that! You’re scaring me, b****!”

    Me: *grinning but saying nothing*

    Customer: “What are you doing with the bar? Put it down! I am a man… I am the customer… I demand obedience and respect!” *to my coworker* “What the f*** is she doing?! Tell her to stop looking at me like that. She gives me the creeps!”

    Coworker: “I don’t know sir, but around here, she’s known as a ‘man-beater.’ That’s because she sent a man to the hospital… a man that was trying to assault her at her previous job.”

    Customer: “How could they let a crazy woman like this work in a store and deal with customers?!”

    Coworker: “Well, she’s pretty handy for customers like you.”

    Customer: *very frightened* “Um, I’ll just go now, okay? I’ll go to those other stores and see if they have any in stock.”

    (As the customer turns around and starts walking out, he walks directly into the store manager, who is a very tall and broad-shouldered guy.)

    Customer: *to store manager* “Your employees are crazy! Women shouldn’t beat men! It’s the other way around! You should break her and make her obedient and submissive, like any good woman!”

    Store Manager: “Get out of my store now, or I’ll lock you in my office with her!”

    (The customer starts heading towards the exit, but runs straight into two police officers who have just arrived.)

    Customer: *to the police officers* “You gotta protect me! She’s crazy! She’s a man-beater!”

    Police Officer #1: *sarcastically* “Get into our car. You’ll be safe there.”

    (The customer was arrested then and there, which was a good thing: it turned out he was wanted for multiple cases of domestic violence. After his arrest, several ex-girlfriends came out and testified against him, putting him away for good.)

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