(Customers have been calling in asking for their Economic Stimulus Tax Rebate since the third week in April, even though it wasn’t scheduled to start showing up until the first weekend in May.)

Me: “Thank you for calling, how may I help you?”

Customer: “Yeah, I was wondering if my $600 rebate was in my account yet? My neighbor got his.”

Me: “I’m sorry, it looks like it has not been deposited yet.”

Customer: “Why not? My neighbor got his already.”

Me: “I do apologize, but the IRS has not sent the deposit to your account yet.”

Customer: “Well, why not?”

Me: “I don’t know, sir, but you can call the IRS at 1-866-*** ****, or visit their website. They can tell you when yours is scheduled to be deposited.”

Customer: “Why can’t you just put the money in my account?”

Me: “Because we don’t have it, sir.”

Customer: “Well, after it comes in, I’m changing banks!”

Me: *shakes head*

Customer: “I can’t find my valet ticket…”

Me: “No problem, what’s on your key-chain? Anything specific?”

Customer: “Keys! With a round thing on it!”

(No luck, and with customers backing up behind her, I let her look for her own set while I attend to other customers.)

Customer: “They’re not here! Did you lose my keys? He lost my keys!”

(I suggest she look again for her claim check, and go back to other customers.)

Customer: “I don’t see what the problem is, my car is RIGHT THERE!”

Me: “Ma’am, is it at all possible that you parked your car and you have your keys?”

(She digs in her purse, giggles, and runs off to her car.)

(We were having a sale: 4 bags of liquorish for $12. I ring each bag up individually, and it shows up as $3 a bag.)

Customer: “I don’t want those if they come up to $3 a bag. It said they were 4 for $12.”

Me: “But if you’re buying 4, at $3 a piece, that’s $12.”

Customer: “No, that’s $3 a bag. I want all 4 for $12!”

Me: “Okay…”

Related:
Math Is Your Friend, Part 2
Math Is Your Friend

(Woman is filling out a library card application.)

Librarian: “Ma’am, I need your middle name as well.”

Woman: “Why?”

Librarian: “We have a lot of duplicate entries, so we’re required to ask for middle names now.”

Woman: “I don’t want to give you my middle name.”

Librarian: “Ma’am, I already have your social security number. Giving me your middle name won’t hurt.”

Customer: “These things don’t work! They are hard to swallow and I nearly choked to death.”

Me: “Ma’am, they are suppositories. You don’t swallow them, you insert them rectally.”

Customer: “What does that mean?”

Me: “You unwrap them and insert them in your rectum.”

Customer: “What’s my rectum?”

Me: “Ma’am, please forgive me, but your rectum is your butt hole.”

Customer: “Well up yours too!” *stalks off*

(This is not the first time someone misunderstood when we explained how to use a suppository. It’s the only time we can tell a patient “up yours” and get away with it!)

Cashier: “Hello.”

Old Lady #1: “Stick out your tongue!”

Cashier: “Excuse me?”

Old Lady #1: “Stick out your tongue!”

Cashier: “Um, why?”

Old Lady #2: “What is that on your tongue?”

Old Lady #1: “Is that the herpes?”

Cashier: *sticks out tongue and points to a pink tongue piercing* “This?”

Old Lady #1: “Yes, what is that?”

Cashier: “A tongue piercing.”

Old Lady #1: *looks to Old Lady #2* “Oh! We thought it was the herpes!”

Cashier: “Uh, no. Just a pink plastic piercing.”

Old Lady #2: “Oh good! I didn’t think they let people with STDs come to work!”

Me: “Thank you for calling, how can I help you?”

Customer: “I want to know why I received a late fee on my statement?”

Me: “Let me check for you…I do apologize sir, your payment was received 15 days after the due date, which caused the fee.”

Customer: “I see, can you remove it?”

Me: “Unfortunately no, you have had three removed this year already. This fee will not be removed.”

Customer: “What do you mean you won’t remove the f****** fee! I always pay on time!”

Me: “…”

Customer: “What, are you stupid? Your g** d*** mother not educate you? Are you some kind of bank nazi? Remove my fee!”

Me: “As I stated, this fee is valid and will not be removed.”

(This went on for about 4-5 minutes, his requests heavily sprinkled with profanity and insults.)

Customer: “Fine, you know what? You can take this g** d*** mo**** f****** Visa card and shove it up your g** d*** mo**** fu***** a**!”

Me: “Sorry sir, my a** only accepts American Express.” *click*

Related:
Touché

Customer: “I’m here to pick up a book I ordered.”

Me: “Did you receive a card saying it was in?”

Customer: “Yes.”

Me: “Great, let me get it for you. What’s your last name?”

Customer: *gives last name*

Me: *goes to special order shelf, behind the cashwrap, to find the book*

Customer: *comes behind the cashwrap and looks too*

Me: “Sir, I need to ask you to step back in front of the registers. This is a secure area.”

Customer: *ignores, keeps looking*

Me: “Sir, please step back! We don’t allow customers in this area!”

Customer: *grumbles, steps back*

Me: *finds book, completes sale*

Customer: *leaves*

Coworker, laughing: “Do you know who that was?”

Me: “Well…he looked familiar.”

Coworker: “That was the governor! You just bossed the governor around!”

(I felt a little silly for not recognizing him, but he hadn’t been governor for long, had a common last name and looked like every other rich, entitled guy who ever came into the store.)

(I’m at home, on Christmas Day with my family, eating dinner. Our number is similar to a floral shop in our town, so we’re constantly getting calls from customers.)

Me: “Hello?”

Caller: “WHERE ARE MY FLOWERS?! I ORDERED MY FLOWERS FOR NOON ON CHRISTMAS DAY AND I DON’T HAVE THEM YET! WHY CAN’T YOU PEOPLE EVER DELIVER MY FLOWERS RIGHT?! LAST YEAR, I…”

(I predicted a whole novel’s worth of stories, so I figured I would cut in…)

Me: “Sir! This isn’t the floral shop, you have the wrong number. This is *my number* and you just interrupted our Christmas dinner.”

Caller: “WELL, F*** YOUR CHRISTMAS DINNER!” *click*

(I bring a couple and their child place settings and a colouring mat for the 6 year old.)

Me: “Hi, can I get you guys started with something to drink?”

Father: “Sure, I’ll have a Pepsi, and bring me another one of those place mats. I like to colour while I wait.”

Me: *laughs* “You and the boy are going to have a bit of a contest, eh?

(I obviously thought he was making a joke.)

Father: *agitated* “Yeah, is that a problem?”

Me: “Uh, not at all sir…would you like Barney the dinosaur or Spongebob?”