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  • Always Time For A Rhyme
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  • Can’t See The Closing Time For The Christmas Trees

    | Lake Havasu City, AZ, USA | Holidays, Theme Of The Month

    (It’s December first, and exactly at closing time, a couple wanders in:)

    Male Customer: *after hearing the closing announcement on the loudspeaker* “You’re closed?”

    Me: “Yes, sir.”

    Female Customer: “You CAN’T be closed! We NEED a live Christmas tree!”

    Me: “I’m sorry, ma’am. There’s no one in the garden department who can operate the chainsaw, but we open at six am and—”

    Female Customer: “This is g****** stupid! It’s f****** Christmas time! Do your f****** job and find someone to help us, right now!”

    (I went to find my manager and to clock out. I don’t know if they got their Christmas tree but I know who made Santa’s naughty list this year!)

    Good Nature Has Bowed Out

    | TX, USA | Holidays, Theme Of The Month

    (I have a seasonal job over the Christmas holidays at a store that sells decorations. The store normally has pretty cheap items for sale but at the time there was a promotion where all Christmas items were half off. However there was a policy where if an item was missing parts or damaged it couldn’t be discounted at the till, it had to have a special sticker put on it by a floor worker. A woman comes up to my till with just a set of what’s supposed to be 2 bows but only has one.)

    Customer: “Hey I really like this set of bows but it’s only got one even though it’s supposed to be a set of two. Can I get a discount?”

    Me: “No, sorry. It has to be marked down as damaged while on the floor. But with the Christmas discount it’s only $2.”

    Customer: “But there’s only one! It should be discounted even further.”

    Me: “Well, is there another set of those? That way you can get two bows like you’re supposed to.”

    Customer: “No, this was the only one I saw. Why can’t you just discount it?”

    Me: “I’m sorry, ma’am, but I don’t have that ability.”

    Customer: *scoffs* “This is absolutely ridiculous. Fine, I’ll just leave it.”

    (She handed me the rest of her items and I rang them up. After I finished bagging them up and handed them to her, she grabbed the bow and hurried out before I could stop her. I told my manager about it but she was already long gone. The kicker? The next day I saw several of the exact same set of bows that were a complete set!)

    Have A Merry Capitalist Christmas

    | AB, Canada | Holidays, Theme Of The Month

    (I work in a small town where 99% of the population is Christian. A customer phones the store to place an order for buns for Christmas.)

    Me: “When would you like to pick up your order, ma’am?”

    Customer: “Are you open Christmas Day?”

    Me: “No, ma’am, we’re closed.”

    Customer: *obviously upset* “Well then, I guess I’ll just have to get them the day before. You’re open until 11, right?”

    Me: “No, ma’am. I’m sorry, but we close at six for Christmas.”

    Customer: “That’s ridiculous. Don’t you want to make money?”

    Christmas In A Bun-dance

    | AB, Canada | Holidays, Theme Of The Month

    (A customer is in the store on Christmas Eve about 10 minutes before we close. Everything has been pretty picked over by this point.)

    Customer: “Where are all your buns?”

    Me: “I’m sorry but we sold out today.”

    Customer: “But it’s Christmas! Why didn’t you make more buns?”

    Me: “We did, but it’s hard to tell how many buns we will need, especially for the holiday.”

    Customer: “Great, now my Christmas is ruined.”

    A Layaway Payaway

    | USA | Awesome Customers, Holidays, Theme Of The Month

    (I worked the service desk of a popular chain toy store that offers layaway last Christmas. One night a lady comes up to speak with my coworker.)

    Coworker: “Welcome to [Toy Store]. How can I help you this evening?”

    Customer: “Hi, I’m sure this sounds unusual, but I was wondering if I could pay off a layaway?”

    Coworker: *not seeing why this is unusual* “Sure, do you have the layaway number or the name it’s under?”

    Customer: “No, I mean a random one, someone who hasn’t paid theirs off yet. I’d like to pay it for them anonymously.”

    (This is within two days of the final pickup day for layaway.)

    Coworker: *to me* “Uh, do you know if this is allowed?”

    Me: “I’m not sure. Let me call the manager and find out how this would work.”

    (I spoke with the manager on duty and he was able to pull up a random account and allowed the woman to pay it off. Later he called the family to let them know their Christmas presents were completely paid for and they could come pick them up. My coworker and I were amazed that this lady would do this for a complete stranger and were in a great mood for the rest of our shift.)

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